Audrey’s monthly newsletter – Click on date to access
Quarterly Smart Talk articles for 2019
- April 2019 How come girls get higher GPAs at school and then bomb at the office? Confidence versus Competence
Smart Talk articles for 2018
- September 2018 Inclusion and Exclusion: How Business Culture Can Leave Employees Out of Everyday Rituals and Events
- August 2018 Standing Up for Yourself at Work
- July 2018 What Would An Inclusive Rider Look Like for Corporations and Wall Street?
- June 2018 Emotional Contagion: What We Need to Know About its Impact on Communication
- May 2018 It’s Not About You: Emotional Intelligence and Communication
- April 2018 What Were They Thinking (Part 2): How to Stop Sexual Harassment
- March 2018 The Impact of #Metoo and #Timesup on HR:Clarification of Sexual Harrassment (Part 1)
- February 2018 HR Considerations of the Perils of the ‘Bro’ Culture: How #metoo and #timesup is Changing Workplace Culture (Part 1)
Smart Talk articles for 2017
- December 2017 Diversity is here to Stay! Is Your Organization on Board or Going to be Left Behind?
- November 2017 What Happens When a Woman Acts Forcefully?
- October 2017 Reverse Mentoring: It Works Both Ways!
- September 2017 Google’s Lesson and What We Can Learn From It
- August 2017 Understanding Interruptions and the Mechanics of Conversation
- July 2017 A Woman Can Lean In Until She Falls Over
- June 2017 What Do Women Want from Work? Part 1
- May 2017 Unconscious Bias: There is an App for That!
- April 2017 How Good Communicators are high in Emotional Intelligence
- March 2017 The Fraud Syndrome: A Woman’s Dilemma
- February 2017 Small Talk Can Improve Your Life!
- January 2017 Unconscious Racial Bias
Smart Talk articles for 2016
- December 2016 Checking in with Myself: How Unconscious Bias Works
- November 2016 “Lady CFO:” A Case of Unconscious Bias
- October 2016 The HR Training Conundrum: Should There Be Training for All Women Groups?
- September 2016 Women-led Start Ups Outperform Men-led Start Ups: It’s Complicated
- August 2016 Are Women Queen Bees? The Truth Behind the Myth
- July 2016 RASA
- June 2016 Radical Candor: Speaking Directly When Giving Criticism
- May 2016 You Can’t Read a Person Like a Book, But Nonverbal Communication Counts!
- April 2016 Breaking the Barriers: The 21 Percent Gap
- March 2016 Millennials and Boomer: Mind the Generation Gap
- February 2016 Pay Attention to What People Don’t Say in Negotiations: The Role of Nonverbal Cues
- January 2016 50/50 by 2020: A Global Call for Equal Representation of Women – Will Women’s Relationship to Ambition Hold Them Back?
Smart Talk articles for 2015
- December 2015 The Deenergizer: Look Closely at the People Around You
- November 2015 Does Facebook Inhibit our Ability to Empathize?
- October 2015 The Principal’s Office: How the Powerful Communicate
- September 2015 Guidelines on Responsible Communication
- August 2015 Are Women the Sorry Sex? How Apologies Function for Her
- July 2015 Managing Workplace Conflict: The Advantage of Being Direct
- June 2015 Does the Diversity Component Impact the Bottom Line?
- May 2015 Generation Z: What to Expect
- April 2015 Anger is Not Bad
- March 2015 What Not To Do With the Bully
- February 2015 What is Wise Speech?
- January 2015 The Importance of “Face Giving” in Communication
Smart Talk articles for 2014
- December 2014 The Importance of “Face” in Everyday Communication: The Things People Say Part 2
- November 2014 The Importance of “Face” in Everyday Communication: The Things People Say Part 1
- October 2014 The Brogrammer Syndrome: Women and the Technology Dilemma
- September 2014 Are Powerful People Incapable of Empathy?
- July 2014 Your Organization’s Gender Intelligence
- June 2014 The Fear of Being Different and How it Stifles Talent
- May 2014 The Role of Data Analytics in Assessing Gender Equality in the Workplace
- April 2014 Can Facial Expressions Go Solo?
- March 2014 Baby Boomer Split: Are There two Types of Boomers?
- February 2014 Key Factors in how the ‘Car Gal’ rose to the top of GM
- January 2014 Navigating Email Etiquette
Smart Talk articles for 2013
- December 2013 Millennials: Have They Received a Bad Rap? Part 2
- November 2013 Millennials: Have They Received a Bad Rap?
- October 2013 Ambitious Women: Why Don’t We Like Them?
- September 2013 Women’s Leadership Style
- August 2013 Women and Conflict: Is Harmony Normal?
- July 2013 Mentors and Sponsors: A Must Have for Women’s Success
- June 2013 A Crisis in Women’s Leadership: The Fear of Success Syndrome and the Ambition Gap
- May 2013 Do You Want to Really Connect with Someone? Try Empathy
- April 2013 Master the Message : Stand Up and Deliver
- March 2013 Women: The Growing Demographic
- February 2013 Audrey has ideas on how to improve your communication for 2013
- January 2013 To Smile or Not to Smile: Gender Quotient
Smart Talk articles for 2012
- December 2012 Crying as Communication: The Function and Gender Quotient
- November 2012 It is good to be quiet: How Introverts Contribute to the Workplace
- October 2012 Too Much Information: Guidelines for Appropriate Disclosure in the Office
- September 2012 From the Playground to the Boardroom: Men, Women and Conflict – Part 2
- August 2012 From the Playground to the Boardroom: Men, Women and Conflict
- July 2012 Talkers versus Texters
- June 2012 Women, Male Dominated Environments and Sex Scandals: It is Complicated
- May 2012 Do Women talk more than men do? Fact or Fiction?
- April 2012 Going from Automatic to Conscious Communication: How do We Change?
- March 2012 Sometimes Less is More in Communication: The Value of Quiet
- February 2012 Collaboration: Is It Really Always the Best Choice
- January 2012 From Good to Great: 2012 Resolutions for Office Communication
Smart Talk articles for 2011
- December 2011 Keep Your Mouth Open: It is Your Responsibility
- November 2011 Hate Speech: Words that Hurt
- October 2011 He and She Wired – Ecomotions
- September 2011 People are like Dirt: Who do you Hang with at Work?
- August 2011 “The Lost Art of Showing Gratitude: A Business Mandate – gra-t-tüd-tyü
- July 2011 Goggle’s Project Oxygen: How to Build a Better Boss Part 2
- June 2011 Goggle’s Project Oxygen: How to Build a Better Boss Part 1
- May 2011 Tethered to Technology: The Gender Twist – part 2
- April 2011 Tethered to Technology: The Gender Twist
- March 2011 Are We There Yet? A Snap Shot on the Status of Working Women
- February 2011 Big Boys Don’t Cry….Or Do They?
- January 2011 How Communication Strategies Make New Year Resolutions Stick!
Smart Talk articles for 2010
- December 2010 Blaming the Victim:Should clothes matter?
- November 2010 There are No Apps for “APPropriate” Communication Behavior for your iPhone
- October 2010 Women should be seen, not heard
- September 2010 Code Switching Goes to Korea!
- August 2010 The Case of the Chartreuse Gum: How Chomping on Gum Can Ruin a First Impression
- June 2010 Letting it all Hang Out: Watch Out for Emotional Predators
- May 2010 Flying Under the Radar: How to Address Insidious Conflict that Goes on Forever
- April 2010 Barbie turned 50!
- March 2010 The Transparent Communicator
- February 2010 Opaque versus Transparent Communication
- January 2010 The Double G Force: The Generational and Gender Diversity Component 2010
Smart Talk articles for 2009
- December 2009 Communicating Cubicle Etiquette
- November 2009 Silence as Compliance
- October 2009 Earn the Right to Criticize and Take the Sting Out!
- September 2009 Don’t Wear Your Heart on Your Sleeve
- August 2009 What is Code Switching?
- June 2009 Why We Should Embrace the “Devils Advocate”
- May 2009 I See You: How to Handle the Misuse of Technology or Shut Off Your Cell Phone and Quit Texting during the Meeting!
- March 2009 Communication is King in these Rough Economic Times
- February 2009 How Everyday Microinequities Can Sabotage the Workplace
- January 2009 Don’t wear your heart on your sleeve
Smart Talk articles for 2008
- December 2008 My favorite book of the year
- November 2008 The Jerry Springer Phenomena Misery Loves Company
- October 2008 How to Manage a Toxic Boss
- September 2008 The Value of Chit Chat
- June 2008 Do You Feel My Pain? Why We Have Not Really Communicated Until We Have Empathized!
- May 2008 The Problem with Ernie and Bert : Why Sesame Street Fails in Gender Representation
- April 2008 Weed Your Garden of Credibility Robbers!
- March 2008 One Up Communication: Disarm and Move On
- February 2008 No is not a Four Letter Word: Setting Boundaries and Maintaining Relationships
- January 2008 Amy Oliver Show
Smart Talk articles for 2007
- December 2007 Rainy Day People
- November 2007 The Evil Twins: Voice and Email
- October 2007 Please Don’t Go! Mentoring for Keeps
- September 2007 Walk the Walk and Talk the Talk
- August 2007 The Crying Game
- June 2007 Nice Girls’s don’t do Conflict
- May 2007 The Playground as Battleground: The Roots of How Men and Women “Do” Conflict
- April 2007 Sticks and Stones: When Words Hurt
- March 2007 “It’s What You Don’t Say: The Critical Element in Building Rapport”
- February 2007 “Signal when turning” Gender Communication”
- January 2007 “The Space Invaders: Is America Becoming More Rude?”
Smart Talk articles for 2006
- December 2006 “A mind which really lays hold of a subject is not easily detached from it.” – Ida Tarbell
- November 2006 Ouch! That Hurts: “The Three Golden Rules for Dealing with Difficult People”– Golden Rule 3
- October 2006 “Ouch! That Hurts: The Three Golden Rules for Dealing with Difficult People”– Golden Rule 2
- September 2006 “Ouch! That Hurts:The Three Golden Rules for Dealing with Difficult People” – Golden Rule 1
- July 2006 “Under Fire: Rules of Engagement with a Bully”
- June 2006 “What Were They Thinking? Prevention of Sexual Harassment for the Uninformed”
- May 2006 “Seven Most Asked Questions” “He Speaks,She Speaks: What Different Things They Say.”
- April 2006 “PROCESS (women) versus GOAL (men) styles of communicating”
- March 2006 The Freedom to Communicate What We Really Need, Want, Feel and Believe!”
- February 2006 “Reach Out and Touch Someone:Think Twice!”
- January 2006 “Taking the Ouch Out of Difficult People”