Audrey’s Topics – click on topic name for more information

He Speaks, She Speaks: What Different Things They Say
There is a fundamental problem. Men and Women are different. Not better or worse, just different. Sometimes both sexes feel the clash of styles. During these uncertain economic times, organizations have their eyes on the bottom line, and much attention is paid to training an efficient workforce.

 

Ouch! That Hurts: Dealing with Difficult People
You may call them “inhuman resources.” They are difficult people. Dealing with them is a challenge and often leads to feelings of hopelessness and frustration. This presentation provides methods for disarming games and contentious tactics including manipulation, blame, sabotage and bullying.

 

Victors without Victims: Managing Conflict for a Positive Outcome
Conflict is inevitable. Anger, blame, grudges are not. Conflict is normal and occurs in every arena of life. We can’t avoid conflict, but the way we deal with it determines whether it is a destructive or constructive force.

 

 

The Art of Conscious Communication: A Talent for a Technical Age
You cannot NOT communicate; everything you say and do sends a message. Today’s technology such as email, voicemail and the Internet has made communication faster and more accessible. However, telecommunication is a misnomer; we’ve lost the human moment. Additionally, most of us operate on automatic pilot even in our face-to-face communication.

 

What Were They Thinking: Stop Sexual Harassment Before It Begins
Sexual harassment has been around for ages, just ask Samson and Delilah or Anthony and Cleopatra. Each workday we encounter challenges on the job: sexual harassment should not be one of them.

Women in Leadership: Communication, Credibility and Power
This program is about identifying internal and external barriers women confront in leadership and how to triumph above them. Sheryl Sandberg , the COO of Facebook is ranked one of Fortune’s list of the 50 Most Powerful Women in Business and Time’s 100 Most Influential People in the World.

 

Your Generation or Mine? Managing the Generation Mix
This course identifies the primary four-generation mixes that compose the workforce: Silent, Baby-boomer, Generation X and Generation Y. Learn their key characteristics, what matters to them and how to work with them.

 


Smart Talk
Credibility is like beauty. It is in the eyes of the beholder. Bob can’t walk into a room and say, “Hi, I am Bob and I have credibility.” People must PERCEIVE you as credible. It is an attributional variable!

 

Nice Girls Don’t Do Conflict
Generally speaking, women don’t rock the boat. Traditionally, our role, both at work and home, is to serve as the peace maker, smoother and master negotiator. It is not feminine for women to engage in conflict. However, conflict is a normal part of life that can’t be avoided.

 

Managing Unconscious Bias: Observe, Reflect and Act
How you were raised, your background, personal experiences, societal expectations and stereotypes and cultural context can influence your decisions and actions without you realizing it. Implicit or unconscious bias happens when we make decisions in a nano second.