Audrey Nelson PhD. is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication. strategies.
You can reach Audrey at audrey@audreynelson.com
or at 303.448.1800 O - 303-448-1801 F - 303.448.1802 C www.audreynelson.com
Audrey is co-chair of the Diversity and Employee Relations PDG for Mile High SHRM.
SHRM is a preeminent and globally recognized HR professional society whose leadership, perspective, resources and expertise are sought and utilized to address the most pressing, current and emerging human resource management issues. Mile High SHRM is a Mega Chapter with a 1,000 membership. |
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Smart Talk |
Understanding Interruptions and the
Mechanics of Conversation
The mechanics of conversation include turn taking, length of turn talking, how many turns an individual gets, interruption, over lapping and who speaks first. Generally, people who are first to speak are assertive. They also have the potential for setting the “mood” of the conversation or meeting.
Interruptions play a key role in who has influence and control over the conversation.
Recently, the New York Times reported that an Uber board member made a wisecrack about women talking too much and Senator Kamala Harris being interrupted for the second time in a week by her male colleagues. Academic research and social media anecdotes have made is evident that it is a universal experience for women to be shut down and interrupted. They are the recipients of more interruptions than men and both men and women interrupt women more than men. In short, it has been a struggle for women to be heard. Some critics blame the bro-culture in places like Silicon Valley. We know that women in a wide range of industries and at every level of organizations are experiencing interruptions on a daily basis.
What to do? Here are a couple of suggestions:
- Set the rules the of engagement before the meeting. No one interrupts.
- Act in your behalf. “Hey Stan, I need to finish” or “Stan I am almost done and I need to finish.” And then continue.
- Use the “buddy system.” If you hear someone being interrupted, intervene. “Hey Stan, I don’t think Ginny was done and I would like to hear the rest of what she has to say.” If you are the recipient of interruptions (it is often the same individual) ask a member of the group to have your back.
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Did
you miss one of the
Smart Talk Columns? |
Browse
the archives of Audrey’s
2006 to date- Smart Talk Columns on her web!
Simply visit www.audreynelson.com and click on “Newsletters. |
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Have you checked out
Audrey’s blog?
Is Wonder Women an Expression
of Androgynous Power?
Click for article |
WOW! Did you know Audrey is the gender communication blogger for Psychology Today? Check out her monthly blog postings. Take a look at her statistics: |
7 Days: 3,738 |
30 Days: 15,823 |
90 Days: 48,950 |
All Time: 829,017 |
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Audrey's Travels! |
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Audrey presented He Speaks, She Speaks to the Woman’s Summit for Smart Meetings at the Ritz Carlton, Denver.
Click the below links to view
When a woman asks a question
The Concept of Androgyny |
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Audrey presented her session,
A Woman’s Guide to Leadership and keynote, He Speaks, She Speaks to Schwab’s National Women’s Interactive Network.
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Audrey presented He Speaks, She Speaks to the Woman’s Summit for Smart Meetings at the Ritz Carlton, Denver. |
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Audrey delivered the Victors without Victims keynote for the Business Managers and Owners Council for the American Retirement Association in Chicago. |
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The Gender Communication Handbook –
Conquering Conversational Collisions Between Men and Women
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The Gender Communication Handbook is for anyone who works with the opposite sex. If you are a part of a management team, in HR, or develop corporate training, this book is a comprehensive guide filled with smart advice, extensive research, self-assessments, and compelling true-to-life case studies. More |
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Code Switching –
How to Talk so Men will Listen |
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Code Switching is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. - More |
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You Don’t Say – Navigating Nonverbal Communication Between the Sexes |
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You Don't Say is the first book to explore the misunderstandings that often arise between the sexes due to nonverbal communication — and to show readers how to say what they mean and get what they want. More than words, it's nonverbal cues that have the power to improve — or impair — our interactions with the opposite sex at home and in the workplace. |
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