November 2009 Newsletter

Smart Talk
Code Switching Events
Where in the world is Audrey

Silence as Compliance

Silence is not always “golden.” Yes, I always suggest people shut up and listen more, but in the case of inappropriate comments, jokes or storytelling, you have a responsibility to speak up! It will be uncomfortable and many people just want to go along to get along. They want to act like nothing offensive was said. There are many ways you can contribute to creating a favorable workplace climate:
1. A popular simple word people use when someone says something inappropriate is “ouch!” Sometimes this one word will send the message and the behavior will stop.
2. If you have a repeat offender, it is important that you do not laugh at that off color joke showing approval. Instead, maintain a serious and concerned facial expression. Then say something like, “I think you should stop” or “Don’t go down that road.”
3. Approach the person privately and tell them you are concerned about their comments and the negative office climate it creates. Be specific. Use an example. Tell them you are offended and they need to stop.
4. If it still continues, tell your manager. If your manager is the offender, go to HR.

Did you miss one of the
Smart Talk Columns?

Browse the archives of Audrey’s 2006 to date Smart Talk Columns on her web!
Simply visit
and click on “Newsletters.”

November 4, 2009
7:00 pm
Barnes & Noble
2640 N Reserve St
Missoula, MT 59808
(406) 721-0009
November 6, 2009
Book Signing
Barnes & Noble
2999 Pearl St
Boulder, CO 80301

Monday November, 9th  
7:00 am Good Day Colorado Channel 2 KWGN
See Audrey “live” talk about Code Switching

November 13, 2009
11:30 am to 1:00 pm
Diversity and Employee Relations
Professional Development Group Meeting

Colorado Human Resource Association
Presentation on Code Switching
CSU Downtown Denver Offices
410 17th Street (corner of 17th and Tremont),
Suite 1400 – 14th Floor
Denver, CO 80202 


November 18
Code Switching Book Signing-Presentation
5:00 pm to 7:00 pm
Hotel Boulderado
O’Brien & Zender P.C. and  Insight Edge
Invitation: Contact Audrey.


November 19, 2009
5:30 pm to 8:30 pm
Business and Professional Women Author Fair
Book signing and presentation on Code Switching  
Spice of Life at Flatirons Country Club
5706 Arapahoe Ave


Thursday, November 5th
United States Forest Service
Art of Conscious Communication

Catch Audrey on TV and in the news:

Layoff hitting men hardest
Daily Camera, October 25, 2009
Click here to view article

arrowThomson Reuters (10/24/2009)
Men Speak in Code
Silicon Valley

arrowThe Herald (10/19/2009)
Interview with Auckland, New Zealand - click for article

arrowMartinoTV program (10/12/09)
Denver FOX   9:00-10:00 am and on Denver KWGN Channel 2 11:00-12:00 noon -

arrowUK Telegraph (10/9/09)
October - Why men write short email and women write emotional messages - Click here for article

arrowBoulder Daily Camera (10/9/09)
'Code Switching: How to Talk So Men Will Listen' review


It's here!

Code Switching: How to Talk so Men will Listen
Claire Brown Ph.D. and Audrey Nelson Ph.D.
Penguin Group-Alpha Books
ISBN 978-1-59257-926-6

Check out the new book website! -

Code Switching: How to Talk so Men will Listen is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. It teaches using true stories and case studies, while providing valuable “code-switching” tips to help women gain and strengthen credibility and make a greater impact on the job

What people are saying about Code Switching: How to Talk so Men will Listen

Toni Wilkeis - Australia
Comments: I am a professional woman in the male dominated Mining Industry in Australia.  I have a few steps in the code switching direction (having survived in this industry for 10+yrs) but am thinking that your book may help me get past the line (or even the glass ceiling!!  :-).
Best wishes

Mark Tannenbaum
Comments: Great insight so far. Looking presently, unfortunately for most men not wanting to show the other side of whom they are, can put them into a 'pansy' role. Or saying that you speak and think like a woman. Swithching b/t cultural characteristics can be a daunting task, however bringing forth this information will help the path for both genders. Thanks

What People are saying about Audrey

Hi Audrey,
Thanks again for your two amazing presentations at our Snow & Ice conference. Feedback has been very positive.

Thank you again!
Kind regards,
Holli Keyser
Administrative Support Supervisor
City of Fort Collins, Streets Department

Audrey did a fabulous job – everyone I spoke with said they could have listened to her all afternoon.

Rondi Mitchell
The Women's Fund of Greater Omaha
7602 Pacific Street
Suite 300
Omaha, NE  68114

"Audrey's Top 4 CD Communication Hits"