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May 2011 Newsletter
Smart Talk
Who is Audrey?

Media Blitz

Tethered to Technology:
The Gender Twist - Part 2

I knew a male manager who disclosed the impact an e-mail he sent had on a long-time female employee. He said he was going fast and forgot to start with “Dear” and simply wrote two sentences about the due date and logistics of a project. Later in the day, he encountered this woman and she asked him if he was mad at her. He was perplexed because his intent was to be goal oriented and get the business done, not to “sugarcoat” his request. For her, she wanted only one word: “Dear.” Or a “thanks.” That would have taken care of the “relational” dimension of the e-mail that she needed
I experience a distinct style difference in my e-mail correspondence with men and women. Men’s e-mails, like their conversations, tend to be short, abbreviated, and to the point. A few of our favorite e-mails sent by men are one or two words: yup, Roger that, okay, done, no, yes, and ditto.

Often men’s e-mails do not begin with “dear” or sign off with a “sincerely” or “best regards,” which are more pervasive in women’s e-mails. Women’s e-mails often contain an acknowledgement of appreciation, a “thank you” or “please.”

Another gender aspect of e-mails reveals women as more processoriented, whereas men are more goal oriented. Men are even more to-the-point in e-mail than in speech! While both are focused on the same end result, each will express status differently: she describing the process and he describing in a direct manner the end result or goal. A female attorney shared an illustration of this difference in describing a woman’s and man’s e-mail about the same case.

Her format: The process
I spoke with the SIU investigator to let him know that Mr. Insured has “lawyered up,” and the EUOs have been postponed. He told me that he received a certified letter “purported” to be from Mr. Insured, asking for copies of reports. He forwarded the letter to Ms. Client to forward to us for handling.

After I spoke with Mr. Investigator, I was wandering through Parties and realized that Mr. Independent Adjuster was the person I was supposed to contact, not Mr. Investigator. I advised Mr. Independent Adjuster of the “lawyering up” and Mr. Insured’s request for postpone of 30 days. Mr. Independent Adjuster may be in the hospital in 30 days. He has a suspected aorta aneurysm and will be having open heart surgery. He will keep us advised.

Court reporter has been advised of postponement.

His format: The goal

Mission accomplished.

Adapted from Code Switching: How to Talk so Men will Listen

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Audrey Nelson PhD.
is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication strategies.

You can reach Audrey at
or at 303.448.1800 O -  303-448-1801 F - 303.448.1802 C


Audrey signed a contract for her third book with Pfeiffer an imprint of Wiley & Sons, Inc
Working title: The Gender Communication Handbook due on bookstore shelves Spring of 2012. It will be a hardback professional book that will be the source on gender communication.

It's here! Audrey's new website!
Guaranteed to make you take notice and gain access to everything you need to know about Audrey and her
mens arrow  Audrey was consulted for an article for June 2011 issue of Men’s Health magazine. Look for it on news stands!

arrow Audrey was recently interview by Glamour Magazine regarding how men and women can communicate about money issues from dating to marriage. - Look for her in the May 2011 issue

arrowColorado Women Trial Attorneys (CTLA)
Code Switching: How to Talk so Men will Listen
May 17, 2011 - 12:00 pm -1:30 pm
CTLA Office 303 East 17th Ave Denver
Click here for additional event information
Information: Erin Genullis

arrowFederation of Corporate Council
Graduate Management Program
Victors without Victims:
June 14, 2011
Atlanta Emory University

arrowUniversity of Colorado, Boulder
Community Issues in Leadership
July 4-August 5, 2011 - 9:15 am to 10:50 am
Boulder, Colorado

arrowFederation of Corporate Council
Leadership Institute
Victors without Victims:
July 26, 2011 - Williamsburg, Virginia

arrowStanford Hospital and Clinics
Victors without Victims:
August 26, 2011
Palo Alto, California

Have you checked out Audrey’s blogs?

The Strong Silent Type: The Male Advantage
- click here to read

Just One Look: Hooking Up - click here to read

Audrey presented a keynote to ORACLE Women Leadership (OWL) on
Code Switching

Trapper Creek Job Corp Montana Audrey presented Victors without Victims to the girls from Trapper Creek Job Corp in Missoula Montana. Job Corp is a Dept of Labor organization that helps young people go to school, learn skills and get a job.

Audrey presented a keynote
“Code Switching” to the 100 members of the Denver Tech Center –
Colorado Business Women.

Audrey was the recipient of the 2011 Zonta Yellow Rose.
An honor for providing her “time, inspiration, talent and energies to better the lives of women in the community and around the world.” Founded in 1919, Zonta International is a global organization of executives and professionals working together to advance the status of women worldwide through service and advocacy. Zonta has more than 31,000 members belonging to more than 1,200 Zonta Clubs in 65 countries and geographic areas

Audrey was the keynote at the
Colorado Women's Chamber luncheon
March 2011.

arrowWeMagazine - Empowering Women in Business and Life. Worth Reading: Code Switching - Click here for article

Audrey has been asked to be the guest expert on communication and Code Switching bi-monthly for FOX Denver KWGN.
April 2011

Everyday Talk Show CW2
KWGN-TV, Denver
Click here for segment
March 2011
Communicating in a Relationship

Everyday Talk Show CW2
KWGN-TV, Denver
Click here for segment
What People are saying about Audrey

Hello Audrey:

A number of years ago you were a speaker at one of our national conferences for our consultants.  It was educational, enlightening and fun.
We are having our next annual meeting towards the end of June at the Westin Hotel in Avon Colorado and I would like to discuss your availability and possible topics to address at that meeting.  
Joe Costello, CFP, CSSC
EPS Settlement Group

Thank you for your informative, fun and upbeat speaking contribution to our DTC Colorado Business Women  group last week Audrey -- you were wonderful!  Lots of positive feedback from our organization.

Melissa Wilson
Greenwood Village Chamber

Dear Audrey,
What a wonderful speaker you are and your talk yesterday for the Colorado Women’s Chamber inspired me to want to take one of your classes!! I’d love to hear you lecture in a classroom as you have so much wonderful knowledge to share! Wish my grown-up daughters could take the classes with me!!

Anne Vorderbruggen
Sr. Admin Assistant | Plan Sponsor Services
TIAA-CREF | Financial Services for the Greater Good

Get your copy!

Code Switching: How to Talk so Men will Listen
Claire Brown Ph.D. and Audrey Nelson Ph.D.
Penguin Group-Alpha Books
ISBN 978-1-59257-926-6

Code Switching: How to Talk so Men will Listen is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. It teaches using true stories and case studies, while providing valuable “code-switching” tips to help women gain and strengthen credibility and make a greater impact on the job

Code Switching Trailer Code Switching:
How to Talk so
Men will Listen -
book trailer

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"Audrey's Top 4 CD Communication Hits"

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