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Sept 2015 Newsletter

Who is Audrey?

Audrey Live

Audrey Nelson PhD. is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication strategies.

You can reach Audrey at
or at 303.448.1800 O -  303-448-1801 F - 303.448.1802 C

Smart Talk

Guidelines on Responsible Communication

Have you ever said something you wish you had not said? Careless talk can be detrimental to others and may be irreparable. I think we all have been there!
Here are some guidelines and simple questions to ask yourself for ethical decision making. Sarah Trenholm in Thinking Through Communication, offers 3 which she labels the public scrutiny test:

1. Am I personally proud of this action?
2. Am I comfortable with this decision?
3. Would I feel uncomfortable or embarrassed if this decision were known to my colleagues, friends, spouse, or children?

The second set of questions she calls the four-way-test:

1. Is it the truth?
2. Is it fair to all concerned?
3. Will it build goodwill and better friendships?
4. Will it be beneficial to all concerned?

Next time something comes into doubt-should I say this or not say this-ask yourself these questions. Remember when in doubt, don't is the rule. All communication has consequences.

Did you miss one of the Smart Talk Columns?
Browse the archives of Audrey’s 2006 to date- Smart Talk Columns on her web!
Simply visit and click on “Newsletters.
Audrey's Travels
Audrey Nelson - Colorado Mines

Audrey in Chicago for Institute for Management Studies with over a 100 women!
A Women's Guide to Leadership: Communication, Credibility and Power

Audrey conducted A Women's Guide to Leadership: Communication, Credibility and Power for Newmont, one of the world's largest gold producers with assets or operations on five continents.

Society of Human Resource Management State Conference
Wednesday, September 30, 2015
10:30 am to 11:45 am
Keystone Resort

Audrey's program,
What Organizations Need to Know About Women Leaning In: Women and Leadership
was competitively selected for SHRM-CO conference.
More information and register:

Audrey's Blog


psy today

Have you checked out Audrey’s blog?

Where Do We Draw the Line with Office Romance?
- Click for article

Sound Bites

sound bitesThe Trick Question
Lakoff (1990) coined the term tag question . A brief examination of the anatomy of a question is warranted by examining how a statement, question, and tag question compare. Here is an example of the distinction between the 3 forms of speech:
Statement: I need the report tomorrow.
Question: Will the report be ready tomorrow?
Tag question: I need the report tomorrow. Can you do it?.... . ..

leadershiAudrey will be traveling to six countries presenting her new topic
Women in Leadership: Communication, Credibility and Power

Click here to learn more

What People are saying about Audrey

I would listen to almost any topic Audrey would present. She is knowledgeable, engaging and inspires confidence.
She provided a great collection of resources, data, stories and self evaluations to accommodate different learning styles and awareness.

Jennifer Hicks
Newmont Mining Corporation

P.S. - I LOVED your last newsletter, and what you were saying about women and apologies.  I often find myself doing EXACTLY THOSE THINGS!  The validation is so... VALIDATING!  Lately, one of my specific goals has  been to STOP apologizing for everything I do and recognize the worth of my actions, words, and feelings, and to stop assigning unnecessary blame to myself.  So the timing of your newsletter was impeccable!  I notice now, I will say or do something WITHOUT an apology attached, and my husband will respond with "That's OK...".  I have to keep pointing out to him that I don't come with an apology attached to myself these days.  You are so very good at what you do, and the voice is much appreciated on this end!  Be well, Audrey!

Kristen Gacoin
Farmer's Insurance

Chicago IMS
A Guide to Women's Leadership
Interim Feedback Comments

Insightful, informative, inspiring.
It has been very worthwhile and interesting. Looking forward to applying some of these items/topics to my daily role and responsibilities.
Informative and empowering. I enjoy the interruptions, and ability to have conversations about real life experiences and stories.
Excellent! Getting a lot of insights!
Good pace-interesting anecdotes.
Great-keeps my attention whole time and time is passing so quickly and don't want it to end. Love the 12 As

Hi Audrey,

Thank you for the informative and engaging session today-A Woman's Guide to Leadership! I look forward to reading your books and exploring how I can further my communication skills on my climb to leadership!

Jamie Alford
Program Manager
Learning & Talent Management
DTCC Boston

Litigation Management College, Atlanta, June 2015
Thanks Audrey.     We will let you know the dates of next year’s program as soon as it is confirmed.
We always appreciate your time and talent and look forward to seeing you next year.

Helen Johnson Alford
Alford & Bolin, LLC
224 Dauphin Street
Mobile, AL 36602

Thanks Audrey.  Everyone enjoyed the sessions immensely. Already looking forward to next year. 

Regards, Rich 
Richard K. Traub
Traub Lieberman Straus & Shrewsberry LLP
322 Highway 35 South
First Floor Red Bank, New Jersey 07701

Audrey's Books

The Gender Communication Handbook –
Conquering Conversational Collisions Between Men and Women


The Gender Communication Handbook is for anyone who works with the opposite sex. If you are a part of a management team, in HR, or develop corporate training, this book is a comprehensive guide filled with smart advice, extensive research, self-assessments, and compelling true-to-life case studies. More

Code Switching –
How to Talk so Men will Listen

Code Switching

Code Switching  is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. - More

You Don’t Say – Navigating Nonverbal Communication Between the Sexes


You Don't Say is the first book to explore the misunderstandings that often arise between the sexes due to nonverbal communication — and to show readers how to say what they mean and get what they want. More than words, it's nonverbal cues that have the power to improve — or impair — our interactions with the opposite sex at home and in the workplace.

"Audrey's Top 4 CD Communication Hits"


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