May 2010 Newsletter
Smart Talk
Who is Audrey?

Catch Audrey in the Act

Flying Under the Radar: How to Address Insidious Conflict that Goes on Forever

Here are a few givens:

1. Not everyone at work needs to be your best friend.
2. There will be some people you do not like.
3. Relationships at work need to be respectful and working to get the job done.

Some people have annoying behavior and habits but it does not impact our job. However, if someone’s behavior is undermining our ability to get the job done, you have a problem and need to address it. First try to handle it yourself. Your manager will thank you for that. Approach the person alone and in a confidential private environment. Share what you have observed and make requests: “When you know you will be late with the numbers, could you please give me a heads up the day before so I am prepared.” If the behavior continues you can give them one more chance depending on the severity of the behavior. Document in an email your conversation:  “Thanks for talking with me about….I look forward to our coordinated efforts and working as a team.”

If the behavior continues, your may need to solicit the help of your manager and they may have to intervene. Let your manager know you want to work with the person and share your attempts to establish a working relationship. Make sure you emphasize the disruptive nature of the behavior, costs to the organization in terms of wasted time and effort.

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Audrey Nelson PhD. is an international trainer, consultant and author who works with organizations to increase their productivity and profitablility thorough winning communication strategies

You can reach Audrey at
or 303-448-1800

audrey Nelson
Did you know that Audrey was invited by the editors at Psychology Today to participate as a gender communication expert on the Psychology Today blog . Check it out!

Where in the world is Audrey?

Open to the public:

Southern Women’s Colorado Chamber of Commerce
May 18th Tuesday
Warehouse Restaurant
Colorado Springs
11:30am to 1 pm

Business and Professional Women 91st Annual State Convention
Saturday June 4th
Hilton Garden Inn
Highlands Ranch
Visit Audrey at her Code Switching booth

Coming soon

Look for upcoming article Four Step Plan: Code Switching Tips - Phoenix Womens Magazine - July-August 2010

Audrey is featured as a Men’s Health magazine “expert advisor” in the May and June 2010 issues.“Talk Your Way Into Her Heart” May issue

arrowAmy Oliver Host (4/20/10)
The Amy Oliver Show - NewsTalk 1310 KFKA
Link coming soon

arrowArmin Brott alias “Mr. Dad”, is a Family & Parenting Columnist from the Bay area. He is also the host of the weekly radio show “Positive Parenting”. He interviewed Audrey April 13,2010 regarding the chapter  From the Playground to the Bedroom from Code Switching.

arrowThe Sidney Sun-Telegraph (3/18/10)
Annual Women's Conference -

arrowDavid “Hutch” Hutcheson (3/9/10)
WBTM - Danville, Va -

See media for links

a ABC San Francisco
” View from the Bay”
Code Switching

a Cleavage at Work? A New Dress Code for Professional Women

Complete video at: - The full keynote has over9,500 hits!

It's here!

Code Switching: How to Talk so Men will Listen
Claire Brown Ph.D. and Audrey Nelson Ph.D.
Penguin Group-Alpha Books
ISBN 978-1-59257-926-6

Code Switching: How to Talk so Men will Listen is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. It teaches using true stories and case studies, while providing valuable “code-switching” tips to help women gain and strengthen credibility and make a greater impact on the job

Code Switching:
How to Talk so
Men will Listen -
book trailer

Click here to view
What People are saying about Audrey

Dear Dr. Nelson:
I wanted to thank you again for presenting on March 3rd to the 10th Annual Women’s History Luncheon co-sponsored by the National Renewable Energy Laboratory (NREL) and the Women in Science, Engineering and Mathematics Program (WISEM) at Colorado School of Mines. You did such a great job of talking about gender communication in a way that everyone, from our students to the President, could understand and appreciate.
This was one of the largest Women’s History Month Luncheons with over 230 students, faculty, staff and NREL employees in attendance. So many people thanked me for bringing you to campus-you were a big hit! They have particularly commented on your ability to make this topic interesting, entertaining, and informative.
Again, thank you for making the 2010 Women’s History Lecture Luncheon such a great event. I hope our paths cross again in the future!
Debra K. Lasich
Executive Director
WISEM Office
Colorado school of Mines

Code Switching: How to Talk so Men will Listen - March 2010

  • The course was very educational and enjoyable. The stories were relevant and entertaining. I would recommend this course to everyone!
  • Audrey is an excellent trainer. She knows her stuff and has started to enlighten me in gender communication. This is only the beginning. I want to learn more.
  • Great  information. Thanks for the code switching tips.
  • I can apply this to work and home. It was great. Thank you so much for providing insights into male-female communication.

Hi, Audrey.
Your presentation was the highlight of our networking events, and I continue to hear positive comments about it.  I, and all of us, appreciated it immensely.
Having you back would be delightful. 
Siobhan Reilly
Professor of Economics
Department of Economics

Lokey Graduate School of Business
Mills College
"Audrey's Top 4 CD Communication Hits"