No
is not a Four Letter Word: Setting Boundaries and Maintaining Relationships
One of the most difficult words to communicate is
No. The finesse to say NO and maintain the other person’s
dignity requires skill. No is often a Yes to yourself. No is also
setting boundaries. You want the other to change their behavior
and, often, you want to keep the relationship. Saying No does not
mean you cannot have a positive outcome. Saying No is an exercise
in persuasion, not just communication. People with good assertive
skills practice saying No on a daily basis! A few tips to saying
No:
- Offer another
option.
- Offer options
for joint gain.
- Say No to
behavior by making your request specific (I would like you to
give me a 24 hr notice when you need our latest quarterly report.)
- Always respect
the other person.
- End on a
positive note.
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Did
you miss one of the
Smart Talk Columns? |
Browse
the archives of Audrey’s 2006-to date Smart Talk Columns on
her web! Simply go to www.audreynelson.com
and click on “Newsletters.” |
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"Where
in the World is Audrey?"
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SUN
Microsystems
He Speaks, She Speaks
February
14th
11:30 am-1pm
SUN Broomfield Campus
Conference
Center
Open to all professional women
(Free!)
Registration/Information: Carol Neustadter
RSVP by February 12th
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The
Organization for Research on Women and Communication (ORWAC)
Little
known fact: Audrey was one of the founding members
of ORWAC (approximately 30 years ago!). She also served as President.
The Organization for Research on Women and Communication (ORWAC)
promotes dialogue, discussion, research, and scholarship concerned
with women, gender, oppression, and social change. ORWAC is
a Western States Communication Association (WSCA) affiliate,
publishes the journal Women's Studies in Communication, and
sponsors programs at the WSCA Convention. Audrey was invited
by ORWAC to participate on a panel that will address how and
what has changed in the status of women for the last 30 years!
Monday
Feb 18, 2008
2:00 - 3:15 pm
Omni Interlocken Resort
500 Interlocken Blvd
Broomfield, CO 80021
This roundtable
pursues the conference theme of “engaging service”
in relation to ORWAC, its mission, members and the discipline.
Uniting past and present leaders of ORWAC, panelists will pursue
questions such as: Why was ORWAC first conceived? Do those needs
remain? In what ways does and might ORWAC serve its members,
in the present and future? Audience contributions desired and
encouraged.
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Business
and Professional Women
Nice Girls Don’t
Do Conflict
Spice of Life, Flatirons Country Club
Boulder, CO
February 21, 2008
5:30 pm-8pm
Registration and Information: Tobi Hunt
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By the way,
you got RAVE reviews. Many of the people that wrote comments said
it was the best presentation they have been to and others wrote
that they wanted you back. Yeah, Audrey!!
Carole J. Crane, SPHR, RCC
Vice President, Senior Consultant
Farm Credit Council
Services
Foundation of Management
Dr. Audrey Nelson - Managing Conflict for a Positive Outcome
Joint 13 Leadership Development Program
Comments about instructor:
-
Extremely
insightful and interactive.
-
Good
illustrations to make her points.
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Website
provides information that I have shared at my office and is
a valuable tool.
Thank you!
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Again
- dynamic and energetic.
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Outstanding.
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Wish
I had an "Audrey Button"!
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Audrey
is very knowledgeable and able to hold audience attention at
all times; very
informative.
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