Audrey Nelson PhD. is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication. strategies.
You can reach Audrey at audrey@audreynelson.com
or at 303.448.1800 O - 303-448-1801 F - 303.448.1802 C www.audreynelson.com
Audrey is co-chair of the Diversity and Employee Relations PDG for Mile High SHRM.
 SHRM is a preeminent and globally recognized HR professional society whose leadership, perspective, resources and expertise are sought and utilized to address the most pressing, current and emerging human resource management issues. Mile High SHRM is a Mega Chapter with a 1,000 membership.
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Smart Talk |
How Good Communicators are high in Emotional Intelligence
Often I am accused working in the “soft” skills and somehow there is the inference that it is not the stuff of “hard science” and therefore, is it really that important. It is one thing to have a high IQ and another to have a high EQ. Daniel Goleman put the concept on the map with his smash hit, Emotional Intelligence in 1995.
The key components to emotional intelligence are:
- Self-knowledge
- Managing your emotions
- Understanding others’ behaviors and feelings
- Managing your relationships
Empathy plays a key role in communicating and understanding others. It is often said among communication scholars that real communication has not occurred until one empathizes with the other person. It requires a visualization of how the person must feel. What are they going through? It also involves suspension of judgement-sometimes a hard thing to do! Empathy also involves the ability to read the other person. The intensity of the emotions is often read through nonverbal behaviors.
Good communication is the foundation and requirement of emotionally intelligent relationships, both at work and home. |
Did
you miss one of the
Smart Talk Columns? |
| Browse
the archives of Audrey’s
2006 to date- Smart Talk Columns on her web!
Simply visit www.audreynelson.com and click on “Newsletters. |
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 The Crying Game: The Pre-Cuing Technique
Women learn pretty early on in life that men can get uncomfortable when faced with a crying woman, and will often do just about anything to stem the flow of tears. His level of discomfort sky rockets as the sobs increase. .. . ..watch |
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Have you checked out
Audrey’s blog?
Women and the Good Ole Boys Club
Click for article |
WOW! Did you know Audrey is the gender communication blogger for Psychology Today? Check out her monthly blog postings. Take a look at her statistics: |
| 7 Days: 3,949 |
30 Days: 18,272 |
90 Days: 47,235 |
All Time: 759,713 |
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The Gender Communication Handbook –
Conquering Conversational Collisions Between Men and Women
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The Gender Communication Handbook is for anyone who works with the opposite sex. If you are a part of a management team, in HR, or develop corporate training, this book is a comprehensive guide filled with smart advice, extensive research, self-assessments, and compelling true-to-life case studies. More |
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Code Switching –
How to Talk so Men will Listen |
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Code Switching is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. - More |
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You Don’t Say – Navigating Nonverbal Communication Between the Sexes |
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You Don't Say is the first book to explore the misunderstandings that often arise between the sexes due to nonverbal communication — and to show readers how to say what they mean and get what they want. More than words, it's nonverbal cues that have the power to improve — or impair — our interactions with the opposite sex at home and in the workplace. |
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Audrey will be presenting He Speaks, She Speaks: What Different Things They Say April 28th, Ritz Carlton Hotel, Denver for the Smart Women Summit.
Audrey presented A Women’s Guide to Leadership
