Trouble viewing? click here

April 2017 Newsletter

Who is Audrey?

Audrey's Blog

Audrey Nelson PhD. is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication. strategies.

You can reach Audrey at
or at 303.448.1800 O -  303-448-1801 F - 303.448.1802 C

Audrey is co-chair of the Diversity and Employee Relations PDG for Mile High SHRM.

SHRMSHRM is a preeminent and globally recognized HR professional society whose leadership, perspective, resources and expertise are sought and utilized to address the most pressing, current and emerging human resource management issues. Mile High SHRM is a Mega Chapter with a 1,000 membership.

Smart Talk

How Good Communicators are high in Emotional Intelligence

Often I am accused working in the “soft” skills and somehow there is the inference that it is not the stuff of “hard science” and therefore, is it really that important. It is one thing to have a high IQ and another to have a high EQ. Daniel Goleman put the concept on the map with his smash hit, Emotional Intelligence  in 1995.

The key components to emotional intelligence are:

  1. Self-knowledge
  2. Managing your emotions
  3. Understanding others’ behaviors and feelings
  4. Managing your relationships

Empathy plays a key role in communicating and understanding others. It is often said among communication scholars that real communication has not occurred until one empathizes with the other person. It requires a visualization of how the person must feel. What are they going through? It also involves suspension of judgement-sometimes a hard thing to do! Empathy also involves the ability to read the other person. The intensity of the emotions is often read through nonverbal behaviors.

Good communication is the foundation and requirement of emotionally intelligent relationships, both at work and home.

Did you miss one of the Smart Talk Columns?
Browse the archives of Audrey’s 2006 to date- Smart Talk Columns on her web! Simply visit and click on “Newsletters.

Sound Bites

sound bitesThe Crying Game: The Pre-Cuing Technique

Women learn pretty early on in life that men can get uncomfortable when faced with a crying woman, and will often do just about anything to stem the flow of tears. His level of discomfort sky rockets as the sobs increase. .. .


psy today

Have you checked out
Audrey’s blog?

Women and the Good Ole Boys Club

Click for article

WOW! Did you know Audrey is the gender communication blogger for Psychology Today? Check out her monthly blog postings. Take a look at her statistics:

7 Days: 3,949

30 Days: 18,272

90 Days: 47,235

All Time: 759,713

Audrey's Travels!
Audrey will be attending Women in America: Work and Life Well-Lived Report .  This daylong seminar is based on 50 years of Gallup analytics and research. Some of the topics to be discussed are what makes work worthwhile for women, how to be exceptional when competing for the best talent and recommendations for attracting, engaging and retaining women.

Audrey NelsonAudrey will be presenting He Speaks, She Speaks: What Different Things They Say April 28th, Ritz Carlton Hotel, Denver for the Smart Women Summit.

SocietyAudrey presented A Women’s Guide to Leadership
to the Women Dermatologic Society Leadership Forum


Audrey conducted A Woman's Guide to Leadership To CoBank. CoBank

What People are saying about Audrey

It sure was GREAT meeting you today!  Your talk was very inspirational to me.  Thanks also for the chat while walking to your car – I definitely will be working on catching my “Man” ways of communicating. 
Please add me you your monthly email.
Looking forward to attending any additional speaking engagements of yours here at WWF!

James (Jamie) Dettmann, P.E.
Sr Engineering Manager

A Women’s Guide to Leadership

  • Actionable items and reference material to keep on learning. Great pace and variety of learning material.
  • What I liked best-video clips, energy of class and her humor.
  • I loved the course and the mix of personal stories/experiences/videos.
  • Audrey’s personality created a comfortable environment.
  • I liked her style, subject matter and the one/2 word phrases that will help me remember what to practice.
Audrey's Books

The Gender Communication Handbook –
Conquering Conversational Collisions Between Men and Women


The Gender Communication Handbook is for anyone who works with the opposite sex. If you are a part of a management team, in HR, or develop corporate training, this book is a comprehensive guide filled with smart advice, extensive research, self-assessments, and compelling true-to-life case studies. More

Code Switching –
How to Talk so Men will Listen

Code Switching

Code Switching  is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. - More

You Don’t Say – Navigating Nonverbal Communication Between the Sexes


You Don't Say is the first book to explore the misunderstandings that often arise between the sexes due to nonverbal communication — and to show readers how to say what they mean and get what they want. More than words, it's nonverbal cues that have the power to improve — or impair — our interactions with the opposite sex at home and in the workplace.

"Audrey's Top 4 CD Communication Hits"


To unsubscribe - click here