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June 2011 Newsletter
Smart Talk
Who is Audrey?

Media Blitz

Goggle’s Project Oxygen:
How to Build a Better Boss

In 2009, statisticians inside the Goggleplex embarked on a plan code-named Project Oxygen. The goal of the project was to develop something more important to the future of Goggle Inc. than its next app.

They wanted to build better bosses. They people analytics pored over performance reviews, feedback surveys and award nominations. They produced in order of importance 8 directives.

Below are the top 4 (next month I will list the remaining 4):

  1. Be a good coach Provide specific feedback balancing positive with negative.

  2. Empower your team and don’t micromanage. Balance giving freedom with still being available for advice.

  3. Express interest in team members’ success and personal well-being.
    Get to know your employees as people, with lives outside of work.

  4. Don’t be a sissy: Be productive and results-oriented. Focus on what employees want the team to achieve and how they can help achieve it. Use seniority to remove roadblocks.

Even at Google, technical skill ranks behind the human touch.

It's here! Audrey's new website!

Guaranteed to make you take notice and gain access to everything you need to know about Audrey and her

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Smart Talk Columns?

Browse the archives of Audrey’s
2006 to date -
Smart Talk Columns on her web!
Simply visit
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Audrey Nelson PhD.
is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication strategies.

You can reach Audrey at
or at 303.448.1800 O -  303-448-1801 F - 303.448.1802 C


Audrey signed a contract for her third book with Pfeiffer an imprint of Wiley & Sons, Inc
Working title: The Gender Communication Handbook due on bookstore shelves Spring of 2012. It will be a hardback professional book that will be the source on gender communication.

mens arrow  Audrey was consulted for an article for June 2011 issue of Men’s Health magazine. Look for it on news stands! - Click here for article

arrowFederation of Corporate Council
Graduate Management Program
Victors without Victims:
June 14, 2011 - Atlanta Emory University

arrowFederation of Corporate Council
Leadership Institute
Victors without Victims:
July 26, 2011 - Williamsburg, Virginia

arrowStanford Hospital and Clinics
Victors without Victims:
August 26, 2011 - Palo Alto, California

Have you checked out Audrey’s blogs?

Who negotiates better, men or women?
- click here to read

Let’s Face It: Why You Can’t read Him But You can Read Her- click here to read

Audrey recently conducted conflict management training for the USFS Region-6 Fire Leadership.

Audrey presented a keynote to ORACLE Women Leadership (OWL) on
Code Switching

Trapper Creek Job Corp Montana Audrey presented Victors without Victims to the girls from Trapper Creek Job Corp in Missoula Montana. Job Corp is a Dept of Labor organization that helps young people go to school, learn skills and get a job.

Audrey has been asked to be the guest expert on communication and Code Switching bi-monthly for FOX Denver KWGN.

May 2011
Taming the Temper Tantrum Tyrant
Everyday Talk Show CW2
KWGN-TV, Denver
Click here for segment

April 2011

Everyday Talk Show CW2
KWGN-TV, Denver
Click here for segment
What People are saying about Audrey

I heard that the session with the girls went VERY WELL!!  One staff said that was at the last session that she did (3 years ago?), said that this year's was even better!  Please pass my THANKS on to Audrey!  

Melissa Hughes, AO
Trapper Creek Job Corps Center

Hey Audrey,
This is Shaunnika Johnson from the LDP class in Chicago this past week. 
You by far were one of my favorite speakers from LDP, and I enjoyed both of your sessions!!!

Thank you,
Shaunnika Johnson
Agribusiness Credit Analyst

Get your copy!

Code Switching: How to Talk so Men will Listen
Claire Brown Ph.D. and Audrey Nelson Ph.D.
Penguin Group-Alpha Books
ISBN 978-1-59257-926-6

Code Switching: How to Talk so Men will Listen is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. It teaches using true stories and case studies, while providing valuable “code-switching” tips to help women gain and strengthen credibility and make a greater impact on the job

Code Switching Trailer Code Switching:
How to Talk so
Men will Listen -
book trailer

Click here to view
"Audrey's Top 4 CD Communication Hits"

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