April 2006 Newsletter
Audrey Nelson Ph.D, Inc

Smart Talk

...I presented my He Speaks, She Speaks Program to a law firm and received this email addressing one of the points on PROCESS (women) versus GOAL (men) styles of communicating. One of the participants had some fun with this idea and shared it with me. I now would like to share it with you!

...I thoroughly enjoyed your seminar last week! I hope the firm will bring you back for another seminar. I had a lot of fun using what I learned. After your seminar, I sent the following e-mail to my boss (a partner, and male), an associate (male) assigned to the case, and the secretary (female), in response to an assignment Mr. Partner gave me (I've changed the names to protect the "innocent"
WARNING: the following communication is in a Process Format; a Goal Format follows in case you have not attained a more androgynous communication style:
Process Format
...I spoke with the SIU investigator to let him know that Mr. Insured has "lawyered up", and the EUOs have been postponed. He told me that he received a certified letter "purported" to be from Mr. Insured, asking for copies of reports. He forwarded the letter to Ms. Client to forward to us for handling.
...After I spoke with Mr. Investigator, I was wandering through Parties, and realized that Mr. Independent Adjuster was the person I was supposed to contact, not Mr. Investigator. I advised Mr. Independent Adjuster of the "lawyering up" and Mr. Insured's request for postpone of 30 days. Mr. Independent Adjuster may be in the hospital in 30 days. He has a suspected aorta aneurysm and will be having open heart surgery. He will keep us advised.
...Court reporter has been advised of postponement.
Goal Format
Assignment/mission accomplished. --------
... (And yes, my boss has a great sense of humor!) I hope that e-mail reflects that I understand what you were telling us!
...Also, I was just wondering if you could give me a list of the "sins" of communication you referenced. I believe there were seven listed on the screen. Or tell me where I can find the list. I checked out your website to see if they were listed there, but it appears your website is only for your book. You were definitely informative and entertaining

open to the public

Listen…and Be Listened To!
April, 25, 2006
8:30 am - 10:30 am

Denver Metro Chamber of Commerce
1445 Market St., 2nd Floor

Only members of the Denver Metro Chamber of Commerce who are active participants in Leads Groups are eligible to participate in this training.

Colorado Business Show
Victors without Victims: Managing Conflict for
a Positive Outcome

May 4, 2006
10:30 am - 11:30 am

Denver Convention Center

Denver Metro Chamber of Commerce

You Don’t Say: Navigating Nonverbal Communication Between the Sexes
May 17, 2006
8:30 am – 10:00 am
Chamber Building
1445 Market Street
5th floor training rooms

What People are saying about Audrey

I run the WIN-SC (Women's Information Network of Southern Colorado); you spoke at an event for my partner organization in Fort Collins, the WIN-NC, last February. Feedback from the event was very positive, and the WIN-NC core team recommended you as an excellent speaker choice.

Richelle Ahlvers
StorageWorks Grid Architect
SAND CTO Office, StorageWorks Division
Hewlett-Packard Company

Audrey, I just wanted to thank you for such an amazing seminar you held for us today here in Tampa. I am a legal secretary for Butler Pappas and really enjoyed hearing you speak. While others may not think it, I feel I struggle every single day in my communication skills, on both a personal and professional level. It's very tiresome. My goal is to try and communicate properly while feeling confident in doing so. I'm hoping by reading your books and listening to your CD's I can accomplish that.

Thanks again,
Francie Moschenik
Butler, Pappas LLP
Tampa, Florida
"Audrey's Top 4 CD Communication Hits"