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January 2017 Newsletter

Who is Audrey?

Audrey's Blog

Audrey Nelson PhD. is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication. strategies.

You can reach Audrey at
or at 303.448.1800 O -  303-448-1801 F - 303.448.1802 C

Audrey is co-chair of the Diversity and Employee Relations PDG for Mile High SHRM.

SHRMSHRM is a preeminent and globally recognized HR professional society whose leadership, perspective, resources and expertise are sought and utilized to address the most pressing, current and emerging human resource management issues. Mile High SHRM is a Mega Chapter with a 1,000 membership.

Smart Talk

Unconscious Racial Bias

John A. Powell Director, Haas Institute for a Fair and Inclusive Society and Professor of Law, African American and Ethnic Studies at UC Berkeley has studied unconscious bias as it relates to race. He makes claims that we all know are true from our everyday reality, especially if we are a person of color. Here is a summary of his positions on unconscious racial bias:

  • Racial bias is not innate. The associations of the unconscious mind are largely formed by our environment, society, and culture.
  • We are exposed to many images a day, by some accounts as many as 5,000. Certain images become paired in our unconscious mind. When two images appear repeatedly and frequently, the unconscious mind will connect them.  

  • These connections are largely environmental and do not need to be connected in actual fact.

  • The unconscious does not make such distinctions. And these connections are built up over time, a process that happens largely without our conscious awareness, and without our conscious knowledge that we are using them to influence our reactions and behavior.

Remember that saying, “Birds of a feather, flock together?” People of similar thinking often pool together, like raindrops that form a lake. There is nothing wrong with this, but hanging around the like-minded can influence you quite strongly, as a form of peer pressure. Taking it a step further, you will observe coworkers going along to get along.
This can result in undesired behavior as a result of unconscious bias in the workplace.


Did you miss one of the Smart Talk Columns?
Browse the archives of Audrey’s 2006 to date- Smart Talk Columns on her web! Simply visit and click on “Newsletters.

psy today

Have you checked out
Audrey’s blog?

Getting Around a Binary Concept:
How Androgyny Works (Part 1)

Click for article

WOW! Did you know Audrey is the gender communication blogger for Psychology Today? Check out her monthly blog postings. Take a look at her statistics:

7 Days: 2,121

30 Days: 11,972

90 Days: 41,319

All Time: 713,632

Audrey's Travels
US Forest

Audrey and Harvey. Harvey is the Deputy Director Engineering, Fleet, Geospatial Services and Sustainable Operations for the US Forest Service.

Audrey met Harvey 25 years ago and has continued to conduct training for the Exploring Leadership program.

Audrey NelsonAudrey was a keynote and breakout session speaker for The Leadership Investment 20th Annual Leadership Success Forum to much success. More than 600 individuals from across Colorado descended on the Colorado Convention Center to be inspired to improve leadership diversity in organizations of every size.

Audrey returned to New Balance to conduct A Woman’s Guide to Leadership (see the evaluation chart below).

Sound Bites

sound bitesDon't Qualify it! Just Say it!

A technique employed by women more than men is the use of qualifiers.
Just say it; don 't qualify it! Another technique employed by women more than men is the use of qualifiers. ..

What People are saying about Audrey

Your session was not only informative and entertaining but I came away with at least 5 concrete ideas I am going to work on immediately (and I’m 64 and have been in this business thing for a long time…..)
I bought your book Code Switching and am looking forward to diving right in.  How can I buy the CD that you gave away in the session? 

Colleen Kasch, CPA | Chief Financial Officer

Thank you so much, Audrey. 
We received so much good feedback from your session, and I myself have shared with others several points you made during the day.  Your program was an outstanding experience for all of us!

Best regards,
Mary Held
Chair, IMS Columbus

The Art of Conscious Communication
Really enjoyed your session with us.

Mark Bellis
Wildlife Biologist/Program Manager
Forest Service
Idaho Panhandle National Forest, St. Joe Ranger District

IMS Charlotte A Woman’s Guide to Leadership
Wednesday, December 7, 2016

What was the overall effectiveness of the speaker?

6.7 out of 7
Was the content of today’s session of value?
6.7 out of 7

Of the topics discussed today, which was of most interest to you?
12 A’s
Non-verbal, credibility
Non-verbal communication and code-switching
Body language – non-verbal communication
Imposter syndrome
How communication impacts your credibility
Communication tactics

Did I mention that your presentation today was awesome?  I also liked your points on being assertive.  Finally, I really want the Gender Communication Handbook so I am bombarding your email.  Ha.  And….No apologies!!!!!

Thank you so much for traveling to Boston and delivering another great session!  We truly enjoyed you being here and I think all who attended thoroughly enjoyed the session.  It definitely got us thinking!  Thank you.  Below is the feedback, please let me know if you have questions!  See you soon.

New Balance

Hi Audrey,
This is my feedback for today:
I especially took acknowledgement of the 12 A’s and the way we talk as women talk.  I realized, I am rarely assertive these days and I take a back seat more often then I should.  I apologize profusely trying to find my worth/ credibility and I rarely get either.  I am a strong women, but cannot execute that well.  I am afraid of conflict or that I may be wrong…I learned its ok to be wrong, unsure and scared of the reaction of other people.
I also cried a little at the video you showed as I have 2 girls and 1 boy.  I am scared that my girls will fall into the same pattern I have fallen into.
I love the video and would love to share that with my girls.  It empowered me.

Which book should I start with, then move on to in order?
Thank you so much for you time today.  I feel like every word resonated, now I just need to execute.

Amy Roe
Vice President, Relationship Manager
Vectra Bank

Audrey's Books

The Gender Communication Handbook –
Conquering Conversational Collisions Between Men and Women


The Gender Communication Handbook is for anyone who works with the opposite sex. If you are a part of a management team, in HR, or develop corporate training, this book is a comprehensive guide filled with smart advice, extensive research, self-assessments, and compelling true-to-life case studies. More

Code Switching –
How to Talk so Men will Listen

Code Switching

Code Switching  is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. - More

You Don’t Say – Navigating Nonverbal Communication Between the Sexes


You Don't Say is the first book to explore the misunderstandings that often arise between the sexes due to nonverbal communication — and to show readers how to say what they mean and get what they want. More than words, it's nonverbal cues that have the power to improve — or impair — our interactions with the opposite sex at home and in the workplace.

"Audrey's Top 4 CD Communication Hits"


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