Audrey
I just received a call from the leader of our “virtual”
classroom team. She said that your presentation is the model of
how web classroom meetings should be conducted. You did a superb
job of getting everyone involved with your exercises and your presentation
with its stories was OUTSTANDING!
Vicki McCarl
Corporate Planning
Xcel Energy
1099 18th Street, suite 3000
Denver, CO 80201
Vicki.mccarl@xcelenergy.com
Audrey, you
have become the new buzz here at Xcel Energy. The women who attended
your session have not stopped
talking about it and you.
Thanks again,
Harryette
Harryette Johnson
CES Business Planning Consultant
Council for Diversity and Inclusion
Xcel Energy, Customer & Enterprise Solutions
Dear Dr. Nelson,
I had the pleasure of hearing you speak at last week’s Xcel
Energy’s WIN seminar on dealing with difficult people. I
got a lot out of it. I had already been practicing some coping
skills and feel more empowered in my own ability to deal with
annoying (if not difficult) people. I hope Vicki McCarl brings
you back to discuss gender issues. I would definitely be interested
in hearing your thoughts on that. I’m sure two hours won’t
be enough to cover that topic. Please add me to your monthly newsletter.
Thanks.
Audrey, Your
Dealing with Difficult People training helped me as soon as I
walked out of the classroom door. I have found myself thinking
more and more about the payoffs that the difficult people in my
life-circles expect and am being more adept at finding the right
tools to cut off the payoffs. Recently I led the first meeting
of a technical team of gas industry professionals - I am the chairperson
of this diverse and too-large group and have already experienced
several difficult conference calls. I am delighted to report that
the meeting went off beautifully, and I owe much of my success
in handling the situation to the skills I learned in your class
- not being difficult myself but at the same time standing up
for myself and my expertise, changing my previous responses to
the difficult team members with tact and humor, and above all,
being true to myself and my values. Thanks so much!
Rosemarie Halchuk
Senior Gas Quality Engineer
Xcel Energy