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April 2012 Newsletter
Smart Talk
Who is Audrey?

Media Blitz

Going from Automatic to Conscious Communication: How do We Change?

The most common question I get in my training sessions is "How do I change?" First I think you start with the "3 self's of change:"

1. Self awareness
2. Self monitoring
3. Self management

These 3 hold the key to changing our communication habits. First, I have to be self aware of my communication style. The good, the bad and the ugly. Second, I need to pay attention to how people react to my communication style, especially reading their nonverbal reactions. Are folks rolling their eyes when I say things? Finally, I can self manage my communication. For example, maybe I need to speak less and listen more or make sure I always include one accolade in my communication.

If you are interested in pursuing how to break habits, pick up a copy of The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg. He focuses on how to nurture the good habits and rid ourselves of the bad.

Did you miss one of the
Smart Talk Columns?

Browse the archives of Audrey’s 2006 to date- Smart Talk Columns on her web! Simply visit
and click on “Newsletters.”

Audrey Nelson PhD. is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication strategies.

Audrey is a member of the American Society of Training and Development and the Colorado Human Resource Association.

You can reach Audrey at
or at 303.448.1800 O -  303-448-1801 F - 303.448.1802 C


arrowUnited States Forest Service - Northern Region University
From Bellbottoms to Khakis
April 3, 2012 - 1:00 - 5:00 pm
Montana State, Missoula -

arrowUnited States Forest Service - Northern Region University
Ouch! That Hurts: Dealing with Difficult People
April 3, 2012 - 7:30-11:30 am
Montana State, Missoula

arrowUnited States Forest Service - Northern Region University
Keynote: Making the Generation Mix Work
April 3, 2012 - 12:00 -1:00 pm
Montana State, Missoula

arrowWomen in Cable and Technology
Keynote: Smart Talk
April 12, 2012 - 11:30 am -1pm

arrowColorado Human Resource Association Spring Forum
HR Trends and Projections: Governmental, Legal and Benefits 2012-13
What Were They Thinking?: Guidelines For Appropriate Workplace Behavior
April 18, 2012 - 7 am to 4:30 pm
Denver Grand Hyatt - Registration:
Come visit Audrey in her booth!

Spring Forum Event Page

arrowIMA Corp
April 24, 2012 - 12:30 to 2 pm
The Art of Conscious Communication
Sheraton Denver Downtown Hotel, 1550 Court Place, Denver

Have you checked out Audrey’s blog?

Men and Women in Conflict: The Roles He Plays
- Click for article

wiley pfeiffer
Gender Communication
Audrey signed a contract for her third book with Pfeiffer an imprint of Wiley & Sons, Inc (co-authored)The Gender Communication Handbook: Conquering Conversational Collisions Between Men and Women due on bookstore shelves
April, 2012. It will be a professional book that will be the source on gender communication.

arrowAudrey was interviewed for the May 2012 issue of Men’s Health Magazine. The article will appear in “The Above Average Guy” column.

arrowAudrey was interviewed by Cosmopolitan for a June App for Guys which will be available mid-April - Pick Up a Woman Any Time: How to Read a Woman's Nonverbal Cues

Audrey has been asked to be the guest expert on communication and Code Switching for FOX 31 Denver
March 2012
Can You Accept a Handout?
Everyday Talk Show Fox 31
KDVR-TV, Denver
Click here for segment
What People are saying about Audrey

Audrey –
Thank YOU so much for such a fantastic presentation!  We had a packed house – standing room only and the presentation was so good that all the ‘standers’ stayed the entire hour.  I didn’t get an official count but we had well over 80 people in attendance which is about double our normal turnout.
Even better is the feedback I have received since the presentation.  A number of those in attendance came to me personally to request more of your presentations and I’ve received emails as well to the same effect. 
Christine, I greatly appreciate the recommendation of bringing Audrey in for our first L3 of 2012. It was more successful than I had hoped it would be. 

Kind Regards~
Heather L. Roach
Principal Ops Quality Engineer
Covidien Surgical Solutions

Seeing you at the luncheon at Covidien was a treat and was very timely for me. There were pearls of wisdom that I plucked from your presentation, however, I am truly interested in knowing more about female empowerment. Do you have a book on this topic, or will you be presenting this topic in the Boulder area?
Thank you for the positive impact that you make!

Covidien Surgical Solution

Get your copy!

Code Switching: How to Talk so Men will Listen
Claire Brown Ph.D. and Audrey Nelson Ph.D.
Penguin Group-Alpha Books
ISBN 978-1-59257-926-6

Code Switching: How to Talk so Men will Listen is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. It teaches using true stories and case studies, while providing valuable “code-switching” tips to help women gain and strengthen credibility and make a greater impact on the job

Code Switching Trailer Code Switching:
How to Talk so
Men will Listen -
book trailer

Click here to view
"Audrey's Top 4 CD Communication Hits"

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