Going from Automatic to Conscious Communication: How do We Change?

The most common question I get in my training sessions is "How do I change?" First I think you start with the "3 self's of change:"

1. Self awareness
2. Self monitoring
3. Self management

These 3 hold the key to changing our communication habits. First, I have to be self aware of my communication style. The good, the bad and the ugly. Second, I need to pay attention to how people react to my communication style, especially reading their nonverbal reactions. Are folks rolling their eyes when I say things? Finally, I can self manage my communication. For example, maybe I need to speak less and listen more or make sure I always include one accolade in my communication.

If you are interested in pursuing how to break habits, pick up a copy of The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg. He focuses on how to nurture the good habits and rid ourselves of the bad.

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