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May 2018 Newsletter

Who is Audrey?

Audrey's Blog

Audrey Nelson PhD. is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication. strategies.

You can reach Audrey at
or at 303.448.1800 O -  303.448.1802 C

Audrey is co-chair of the Diversity and Employee Relations PDG for Mile High SHRM.

SHRMSHRM is a preeminent and globally recognized HR professional society whose leadership, perspective, resources and expertise are sought and utilized to address the most pressing, current and emerging human resource management issues. Mile High SHRM is a Mega Chapter with a 1,000 membership.

Smart Talk

It’s Not About You: Emotional Intelligence and Communication

For many years in my profession I have suffered an “identity crisis” and often felt on the defensive, especially in the beginning of my career in the 80s. My field of work, degrees and training are in communication and were referred to in corporate America as “soft skills.” There is nothing soft about being able to make a connection with a client and close a multimillion dollar deal, right? I felt the value and weightiness of such a critical link to our success was being underplayed and diminished.

Every day you will engage with people with all levels of emotional smarts which will require you to be able to perceive, interpret and respond to others’ emotions.  Some people miss the cues and opportunity to engage successfully. It happens to all of us.
Emotionally engaged people tune into others’ cues, especially nonverbal cues like facial expressions. Noticing the expression is not enough. The next step is the ability to empathize, a fundamental to good relationships.

Is it a surprise that digital communication creates so many communication breakdowns? Texting and email only allow the transmission of words which is simply not enough. They can be difficult to interpret and leave many issues open to creating more problems.
The ability to empathize and “read” people emotions can be learned. I highly recommend beginning with Daniel Goleman’s pioneering books.

Did you miss one of the Smart Talk Columns?
Browse the archives of Audrey’s 2006 to date- Smart Talk Columns on her web! Simply visit and click on “Newsletters.

psy today

sHave you checked out
Audrey’s blog?

Is It Time For A SHE-FO?

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WOW! Did you know Audrey is the gender communication blogger for Psychology Today? Check out her monthly blog postings.
Take a look at her statistics:

7 Days: 5,056

30 Days: 23,153

90 Days::71,617

All Time: 1,016,491
Over 1 million views!!!

Audrey LIVE!

Audrey presented A Woman’s Guide to Leadership to VISA.


Audrey is Chair of a Mile High chapter of the Society of Human Resource Management. Here she is in action talking about Public speaking.

Audrey NelsonAudrey was interviewed by the Number #1 Montreal talk show on sexual harassment. - Click here to listen

What People are saying about Audrey
Classic AUDREY! Known and worked with Audrey for 20+ Years, she is a rare DIAMOND - Your Chapter (Mile High Society of Human Resource Management) has a GIFT!

Dr. Jeffrey Magee, CMC, CBE, PDM, CSP

Dr Nelson covers a huge variety of communication aspects that impact job effectiveness, listener perception and paths to success. This information from A Women’s Guide to Leadership will be a valuable addition to my toolbox.
Lori Scherer
Technical Business Analyst

Great insights into how men and women represent themselves and how to bridge the gap. A lot of great take aways and homework to work on!
Jolanta Deutsch
Engineering Manager

Audrey's Books

The Gender Communication Handbook –
Conquering Conversational Collisions Between Men and Women


The Gender Communication Handbook is for anyone who works with the opposite sex. If you are a part of a management team, in HR, or develop corporate training, this book is a comprehensive guide filled with smart advice, extensive research, self-assessments, and compelling true-to-life case studies. More

Code Switching –
How to Talk so Men will Listen

Code Switching

Code Switching  is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. - More

You Don’t Say – Navigating Nonverbal Communication Between the Sexes


You Don't Say is the first book to explore the misunderstandings that often arise between the sexes due to nonverbal communication — and to show readers how to say what they mean and get what they want. More than words, it's nonverbal cues that have the power to improve — or impair — our interactions with the opposite sex at home and in the workplace.

"Audrey's Top 4 CD Communication Hits"