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March 2016 Newsletter

Who is Audrey?

Audrey's Blog

Audrey Nelson PhD. is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication. strategies.

You can reach Audrey at
or at 303.448.1800 O -  303-448-1801 F - 303.448.1802 C

Audrey is co-chair of the Diversity and Employee Relations PDG for Mile High SHRM.

SHRMSHRM is a preeminent and globally recognized HR professional society whose leadership, perspective, resources and expertise are sought and utilized to address the most pressing, current and emerging human resource management issues. Mile High SHRM is a Mega Chapter with a 1,000 membership.

Smart Talk

Millennials and Boomer: Mind the Generation Gap

The birth years for Boomers (there are variations plus or minus a few years depending on what author you are consulting) 1946-1964 and Millennials are 1981-1997. As of this year, Millennials trump Boomers as the largest living generation in America.

William Frey, columnist for USA Today claims Boomers 70-79-year-old age group will increase by more than 50% during the next ten years and this will magnify unique demographic changes that Boomers bring due to their ground breaking history of expanding racial diversity, advancing women's status, creating more varied households and gaining new access to education and wealth. He concludes that this older generation provides a much "greater opportunity for connecting with today's more diverse youth than in the past." With a Boomer turning 50 every seven seconds, this "Silver Tsunami" is redefining aging. Living longer and working longer has introduced us all to the second act for Boomers who have witnessed everything from the first moon landing to today's social networks. Lambeth Hochwald, summarizes what we know about Boomers:

  • Boomers love working. Boomers 51 to 61 expect to delay retirement. As I always say, "retire" rhymes with "expire."

  • Boomers are forever young. Some research claims that old age will begin at 74. Medical advances and work ethic seem to be the catalyst.

  • Boomers are tech savvy. Boomers own as many smart phones as younger generations and they are far more likely to have home computers. Believe it or not, 85% text and send an average of 80 messages a month.

Millennials are digital natives. They constantly need to be in contact and are highly social. They have only known a world where everything from technology to social circles to jobs is fluid and consequently, have become graceful adaptors by nature.

  • Millennials are in no hurry. They faced a tough job market and greater economic pressure than their Boomer parents. They take longer to "find themselves."
  • Millennials want more than money. A survey revealed that 60% would rather work for $40,000 at a job they love than $100,000 at one they dislike. They want flexibility to work when they want in order to achieve more balance. Many will take a decrease in salary or a promotion to achieve this.
  • Millennials are falling behind. They rank below their global peers in math, literacy and an important 21st century skill: problem solving in technology-rich environments.
Did you miss one of the Smart Talk Columns?
Browse the archives of Audrey’s 2006 to date- Smart Talk Columns on her web! Simply visit and click on “Newsletters.


psy today

Have you checked out
Audrey’s blog?

Are Men Really Lousy Listeners?
Click for article

Audrey's Travels

Audrey will be conducting several programs in Missoula, Montana at the University of Montana for the Northern Region University, United States Forest Department.

A Woman's Guide to Leadership:
Power, Communication and Credibility

April 7, 2016 - 8am to Noon and 1pm to 5 pm

The Art of Conscious Communication:
A Talent for a Technical Age

April 8, 2016 - 8am to Noon

For registration contact: Enrique Olivares
Northern Region University Manager
Forest Service - Northern Region (R1)
p: 406-329-3203
200 E. Broadway - Missoula, MT 59802



Audrey in Cincinnati presenting
A Women's Guide to Leadership.

Sound Bites

sound bitesFear of Success Syndrome and How it Holds Women back

Sheryl Sandberg , the COO of Facebook, believes women's progress in achieving leadership has "stalled." She refers to the "imposter" syndrome and over 40 years prior, Matina Horner, a psychologist who was the sixth and youngest president of Radcliffe College identified the "fear of success" syndrome in the achievement of women. Both Sandberg and Horner were addressing the achievement gap that exists among women..

Audrey's Programs
leadershiAudrey has a new program, A Women's Guide to Leadership: Power, Communication and Credibility. A Woman's Guide to Leadership is a hands-on seminar with how-to-steps for every business women who wants to conquer the communication nuances that can enhance her credibility, and make a greater impact on the job. Credibility and power are attribution variables, they are aperception-in the eyes of the beholder. Women come to the workplace with a set of complex communication behaviors that create an undeniable challenge; women are often seen but not heard. The strategies presented go beyond common sense and will provide women with cutting-edge verbal and nonverbal techniques that can be applied directly with immediate success.
What People are saying about Audrey

Hi Audrey.
Your presentation today on A Women's Guide to Leadership was fabulous and struck me both personally and professionally. Thank you for your work and sharing it this morning. I grew up with five brothers and still at times struggle with gender stereotypes. I did answer YES to both external and internal barriers that cause disparity for women in leadership roles!
Thanks again for a refreshing way to start my day!

Claire Clurman
Executive Director
Attention Homes

Hi!  I don’t know if you remember me – but we met at the FDCC Litigation Management College in Atlanta last summer!  You did a wonderful presentation called “It’s Not About You!  Communicate To Win” which was fabulous.  We are having our marine summit which means that we invite mainly attorneys and share in the exchange of ideas and educational information.  It would be wonderful if you could quite possibly do a presentation.  I believe your presentation at the Litigation Management College was on the last day and you managed to wow us after a very busy week!

Thank you,
Carol M. Siefkes, AIC, SCLA, AIS
Senior Claims Examiner
Markel – Claims

Hi Audrey, 

I was one of the ladies in your seminar at the Boulder Chamber this morning and wanted to reach out to say thank you! I thoroughly enjoyed your presentation and really took some great things away from it. 
Thank you again and I look forward to receiving your monthly newsletters!

Rental Locating Manager
Housing Helpers of Colorado, LLC 

Hi Audrey,
It was so great to meet you and work with you on the Women in Leadership seminar.  I hope you had an easy flight back west.  We had a fantastic time with you and overall the group really enjoyed your session. 
Below is the compiled feedback from the day.  Please let me know if you have questions. 

ANDREA ST. PIERRE                                               
100 GUEST STREET                     
BOSTON, MA 02135-2088

The Women's Guide to Leadership: Power, Communication and Credibility













Relevance and value of today's material to my current role












Instructor's knowledge of material












Instructor's ability to convey information and facilitate discussion












Effectiveness of the exercises and activities












Overall quality of the seminar












Recommendation to others












Audrey's Books

The Gender Communication Handbook –
Conquering Conversational Collisions Between Men and Women


The Gender Communication Handbook is for anyone who works with the opposite sex. If you are a part of a management team, in HR, or develop corporate training, this book is a comprehensive guide filled with smart advice, extensive research, self-assessments, and compelling true-to-life case studies. More

Code Switching –
How to Talk so Men will Listen

Code Switching

Code Switching  is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. - More

You Don’t Say – Navigating Nonverbal Communication Between the Sexes


You Don't Say is the first book to explore the misunderstandings that often arise between the sexes due to nonverbal communication — and to show readers how to say what they mean and get what they want. More than words, it's nonverbal cues that have the power to improve — or impair — our interactions with the opposite sex at home and in the workplace.

"Audrey's Top 4 CD Communication Hits"


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