To Smile or Not to Smile:
Gender Quotient
Women and men tend to use nonverbal behaviors differently. For example, women tend to be more expressive when communicating; they use more facial expressions and gestures than men. Women smile more often than men. Women smile so often that it can be hard to know when the smile has a meaning of happiness (the situation deserves a smile), or the smile means embarrassed, angry, sad, forgetful, and so on. Men tend to smile only when they are happy or have heard something funny. Contrary to women, men’s smiles are usually congruent with their feelings of happiness. Because men do not smile as often as women and are not as expressive in their gestures and facial expressions, some view men as emotionless or label them as cold and uncaring. Women who do not smile and look directly at the speaker may be viewed as upset, angry, unsupportive, or snobbish. Men who smile a lot (more than when they are happy) and stare at the speaker may be perceived as suspicious or a troublemaker (Wood, 2005, p. 131).
Adapted from The Gender Communication Handbook: Navigating Nonverbal Communication Between Men and Women, Audrey Nelson PhD (co-author) |
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Audrey Nelson PhD. is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication strategies.
 
Audrey is a member of the American Society of
Training and Development and the Colorado Human Resource Association.
You can reach Audrey at audrey@audreynelson.com
or at 303.448.1800 O - 303-448-1801 F - 303.448.1802 C
www.audreynelson.com |
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Where in the world is Audrey |
 Southern Colorado Women's Chamber of Commerce
He Speaks, She Speaks
January 15, 2013
11:30 am to 1 pm
The Warehouse -
Colorado Springs
christian_patrice@yahoo.com
Hewlett Packard
Your Generation or Mine
January 16, 2013
Noon-1pm
Ft Collins - dan.yuan@hp.com
Wells Fargo
Smart Talk
January 8th
11:30 am
Avalanche Room
1700 Lincoln Street -
Denver
Brandie.B.Huber@wellsfargo.com |
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The Gender Communication Handbook –
Conquering Conversational Collisions Between Men and Women
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The Gender Communication Handbook is for anyone who works with the opposite sex. If you are a part of a management team, in HR, or develop corporate training, this book is a comprehensive guide filled with smart advice, extensive research, self-assessments, and compelling true-to-life case studies. More |
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Code Switching –
How to Talk so Men will Listen |
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Code Switching is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. - More |
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You Don’t Say – Navigating Nonverbal Communication Between the Sexes |
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You Don't Say is the first book to explore the misunderstandings that often arise between the sexes due to nonverbal communication — and to show readers how to say what they mean and get what they want. More than words, it's nonverbal cues that have the power to improve — or impair — our interactions with the opposite sex at home and in the workplace. |
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Recently, Audrey delivered a key note, "Are We There Yet? The Status of Women in Corporate America" to the Winter Night Club. The Winter Night Club is over a hundred years old and was an all male membership until seven years ago.
