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June 2014 Newsletter
Smart Talk
Who is Audrey?

Media Blitz

The Fear of Being Different and How it Stifles Talent

An excellent article about diversity and inclusion by Kenji Yoshino and Christie Smith in the Harvard Business Review (March 2014) identifies strategies employees use to "blend in" at work. There are four and the authors claim it creates a workplace atmosphere that stunts their full participation. Consider the Fortune 500 CEOs: 23% are women, 6 African-American and none are openly gay. Why are there so few diversity gains at the top? Sociologists identified a phenomenon called  "covering," in which employees downplay their differences. It is driven by several forces: (1) self-censorship, (2) internalized bias and (3) pressure from managers. These combined forces decrease employees' confidence and engagement.

Here are the 4 strategies employees employ to minimize their differences.

Appearance: Employees alter their attire, grooming, or mannerisms to make their identity less obvious. "I don't wear my hair in braids so I blend in with the majority at work."

Affiliation: Employees refrain from behavior associated with a given identity often to mitigate stereotypes or negative assumptions. "I have been careful not to say anything that might give my age away."

Advocacy Employees don't stick up for their identity group. "I am Chinese but I won't say anything when folks make comments or jokes about Asians."

Association Employees have limited contact with other members of their identity group. "When I have lunch in the company cafeteria, I sit with the men rather than other women."

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Audrey Nelson PhD. is an international trainer, key-note speaker, consultant and author who works with organizations to increase their productivity and profitability through winning communication strategies.

You can reach Audrey at
or at 303.448.1800 O -  303-448-1801 F - 303.448.1802 C

Audrey Live!!
Audrey Nelson May 9, 2014
Women and the Confidence Gap
Everyday Talk Show - Fox 31
KDVR-TV, Denver
Click here for segment
Audrey Nelson

April 18, 2014
How to Get Anyone to Do What You Want Them to Do
Everyday Talk Show - Fox 31
KDVR-TV, Denver
Click here for segment

Sound Bites

A few words on how women can close the credibility gap!
sound bites
Women are a socially subordinate group, and this power-down position has forced women to acquire certain nonverbal (and verbal) skills. Historically, you can see this kind of adaptation in other societies and cultures, and even within different subcultures in the United States.

Have you checked out Audrey’s blog?
psy today
Does He Harass Her or
She Harass Him?

Click for article

Don't miss this!

"Selfie" of Audrey and participants at the USFS Go FISH! Power, Purpose and Responsibility program in Missoula, April 1, 2014.

What People are saying about Audrey

Our thanks go out to you as well. I’ve heard many good comments about your presentations ... Again, it was a pleasure working with you.

Dale A. Leidheiser
State Program Director,
4-H Youth Development
Madison, WI 53706

Thanks Audrey,
Your session was so great--I know our audience found great value in your expertise and tips (and your great stories/humor).  
Thanks again Audrey. I look forward to working with you again in the future.
All the best,
Michelle "Mitch" Shepard
Founder & Creative Force
WiRL Leadership Summit

Audrey's Books

The Gender Communication Handbook –
Conquering Conversational Collisions Between Men and Women


The Gender Communication Handbook is for anyone who works with the opposite sex. If you are a part of a management team, in HR, or develop corporate training, this book is a comprehensive guide filled with smart advice, extensive research, self-assessments, and compelling true-to-life case studies. More

Code Switching –
How to Talk so Men will Listen

Code Switching

Code Switching  is a hands-on tool for everyday use at the office. It is a practical resource with how-to steps to help businesswomen conquer the communication nuances between men and women in the workplace. This book explores the gender impact on business talk. - More

You Don’t Say – Navigating Nonverbal Communication Between the Sexes


You Don't Say is the first book to explore the misunderstandings that often arise between the sexes due to nonverbal communication — and to show readers how to say what they mean and get what they want. More than words, it's nonverbal cues that have the power to improve — or impair — our interactions with the opposite sex at home and in the workplace.

"Audrey's Top 4 CD Communication Hits"


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