Communication is King in these Rough Economic Times

All of us know someone or we have been directly impacted by the down economy. There is opportunity in these challenging times. My reading of the news and personal accountants of the current economic struggles is it forces us to resort to other techniques and skills to survive and cope. Sometimes it is hard times that force us to develop behaviors we don’t normally employ.
One thing that costs nothing but can mean the world to your employee, co-worker and even your boss, is communication. All it costs is a little time and conscious thought. Here are some thoughts about this cheap resource that produces such great reward:

1. Take the time to tell someone how much you appreciate a specific action. Example: When I was out for lunch and you took the call from my client, it saved me. Thanks for making sure I had that deal closed. I appreciate you covering my back.
2. Communicate what you saw or heard that worked. Example: I could not help over hear you handling a difficult customer. Wow. I could not believe how you were able to deescalate and calm them down. What a gift.

And when we are back to the good ole days of a booming economy, keep those communication skills!

"How to Manage a Toxic Boss"
February 2009
click here to view article

March 11th
The Power of Positive Discipline
Boulder County
8:30 am to 4 pm
Contact: Rick Meyers
Center for Transition & Employee Development
Boulder County Human Resources

March 23,24,25
Your Generation or Mine
United States Forest Service
23rd Ketchican,  Alaska
24th Sitka, Alaska
25th Juneau, Alaska

You contribute so much to the Forest Service leadership sessions (and to the agency in general)!  All around me, I hear how much others enjoy your presentations, and feel the same way myself.  
I've also enjoyed getting to know you personally!  Thanks for being such a great role model - esp to us gals.

Take care, good luck with your new book & safe travels.

Alane Fitzpatrick, Contract Specialist
EAST-SIDE ACQUISITION TEAM (ESAT)
Beaverhead-Deerlodge NF, Custer NF, Helena NF, Gallatin NF,
Lewis & Clark NF and Dakota-Prairie Grasslands (DPG)

Hi Audrey,

I wanted to let you know how much I enjoyed your presentation yesterday.
Thank you for your humor.

Peggy Bowers
Recreation Manager
City of Fort Collins

Audrey,

I received and read the book in entirety.  Thank you for the success of the program.  I believe it was well received and enjoyed by nearly all employees that participated.  I think you left them wanting more.

I enjoyed working with you.  I wish you the best and will keep you in mind for future programs.

Thank you.
Shannon Schleisman
Brewery Training Manager
Anheuser-Busch, Fort Collins Brewery