Newsletter

Smart Talk articles for 2017

 

October 2017

Reverse Mentoring: It Works Both Ways!

 

September 2017

Google’s Lesson and What We Can Learn From It

 

August 2017

Understanding Interruptions and the Mechanics of Conversation

 

July 2017

A Woman Can Lean In Until She Falls Over

 

June 2017

What Do Women Want from Work? Part 1

 

May 2017

Unconscious Bias: There is an App for That!

 

April 2017

How Good Communicators are high in Emotional Intelligence

 

March 2017

The Fraud Syndrome: A Woman’s Dilemma

 

February 2017

Small Talk Can Improve Your Life!

 

January 2017

Unconscious Racial Bias

 

Smart Talk articles for 2016

 

December 2016

Checking in with Myself: How Unconscious Bias Works

 

November 2016

“Lady CFO:” A Case of Unconscious Bias

 

October 2016

The HR Training Conundrum:
Should There Be Training for All Women Groups?

 

September 2016

Women-led Start Ups Outperform Men-led Start Ups: It’s Complicated

 

August 2016

Are Women Queen Bees? The Truth Behind the Myth

 

July 2016

RASA

 

June 2016

Radical Candor: Speaking Directly When Giving Criticism

 

May 2016

You Can't Read a Person Like a Book, But Nonverbal Communication Counts!

 

April 2016

Breaking the Barriers: The 21 Percent Gap

 

March 2016

Millennials and Boomer: Mind the Generation Gap

 

February 2016

Pay Attention to What People Don't Say in Negotiations: The Role of Nonverbal Cues

 

January 2016

50/50 by 2020: A Global Call for Equal Representation of Women - Will Women's Relationship to Ambition Hold Them Back?

 

Smart Talk articles for 2015

 

December 2015

The Deenergizer: Look Closely at the People Around You

 

November 2015

Does Facebook Inhibit our Ability to Empathize?

 

October 2015

The Principal's Office: How the Powerful Communicate

 

September 2015

Guidelines on Responsible Communication

 

August 2015

Are Women the Sorry Sex?
How Apologies Function for Her

 

July 2015

Managing Workplace Conflict: The Advantage of Being Direct

 

June 2015

Does the Diversity Component Impact the Bottom Line?

 

May 2015

Generation Z: What to Expect

 

April 2015

Anger is Not Bad

 

March 2015

What Not To Do With the Bully

 

February 2015

What is Wise Speech?

 

January 2015

The Importance of "Face Giving" in Communication

 

Smart Talk articles for 2014

 

December 2014

The Importance of "Face" in Everyday Communication: The Things People Say Part 2

 

November 2014

The Importance of "Face" in Everyday Communication: The Things People Say Part 1

 

October 2014

The Brogrammer Syndrome: Women and the Technology Dilemma

 

September 2014

Are Powerful People Incapable of Empathy?

 

July 2014

Your Organization's Gender Intelligence

 

June 2014

The Fear of Being Different and How it Stifles Talent

 

May 2014

The Role of Data Analytics in Assessing Gender Equality in the Workplace

 

April 2014

Can Facial Expressions Go Solo?

 

March 2014

Baby Boomer Split: Are There two Types of Boomers?

 

February 2014

Key Factors in how the 'Car Gal' rose to the top of GM

 

January 2014

Navigating Email Etiquette

 

Smart Talk articles for 2013

 

December 2013

Millennials: Have They Received a Bad Rap? Part 2

 

November 2013

Millennials: Have They Received a Bad Rap?

 

October 2013

Ambitious Women: Why Don't We Like Them?

 

September 2013

Women's Leadership Style

 

August 2013

Women and Conflict: Is Harmony Normal?

 

July 2013

Mentors and Sponsors: A Must Have for Women's Success

 

June 2013

A Crisis in Women's Leadership: The Fear of Success Syndrome and the Ambition Gap

 

May 2013
Do You Want to Really Connect with Someone?
Try Empathy

 

April 2013
Master the Message : Stand Up and Deliver

 

March 2013
Women: The Growing Demographic

 

February 2013
Audrey has ideas on how to improve your communication for 2013

 

January 2013
To Smile or Not to Smile: Gender Quotient

 

 

Smart Talk articles for 2012

 

December 2012
Crying as Communication: The Function and Gender Quotient

 

November 2012

It is good to be quiet: How Introverts Contribute
to the Workplace

 

October 2012

Too Much Information: Guidelines for Appropriate Disclosure in the Office

 

September 2012

From the Playground to the Boardroom: Men, Women and Conflict - Part 2

 

August 2012

From the Playground to the Boardroom: Men, Women and Conflict

 

July 2012

Talkers versus Texters

 

June 2012

Women, Male Dominated Environments and Sex Scandals: It is Complicated

 

May 2012

Do Women talk more than men do? Fact or Fiction?

 

April 2012

Going from Automatic to Conscious Communication: How do We Change?

 

March 2012

Sometimes Less is More in Communication: The Value of Quiet

 

February 2012

Collaboration:
Is It Really Always the Best Choice?

 

January 2012

From Good to Great: 2012 Resolutions for Office Communication

 

 

 

Smart Talk articles for 2011

 

December 2011

Keep Your Mouth Open: It is Your Responsibility

 

November 2011

Hate Speech: Words that Hurt

 

October 2011

He and She Wired - Ecomotions

 

September 2011

People are like Dirt: Who do you Hang with at Work?

 

August 2011

"The Lost Art of Showing Gratitude: A Business Mandate - gra-t-tüd-tyü

July 2011

Goggle’s Project Oxygen: How to Build a Better Boss Part 2

 

June 2011

Goggle’s Project Oxygen:
How to Build a Better Boss Part 1

 

May 2011

Tethered to Technology: The Gender Twist - part 2

 

April 2011

Tethered to Technology: The Gender Twist

 

March 2011

Are We There Yet? A Snap Shot on the Status of Working Women

 

February 2011
Big Boys Don’t Cry….Or Do They?

 

January 2011
How Communication Strategies Make New Year Resolutions Stick!

 

Smart Talk articles for 2010

 

December 2010
Blaming the Victim:Should clothes matter?

 

November 2010
There are No Apps for “APPropriate” Communication Behavior for your iPhone

 

October 2010
Women should be seen, not heard

 

September 2010
Code Switching Goes to Korea!

 

August 2010
The Case of the Chartreuse Gum: How Chomping on Gum Can Ruin a First Impression

 

June 2010
Letting it all Hang Out: Watch Out for Emotional Predators

 

May 2010
Flying Under the Radar: How to Address Insidious Conflict that Goes on Forever

 

April 2010
Barbie turned 50!

 

March 2010
The Transparent Communicator

 

February 2010
Opaque versus Transparent Communication

 

January 2010
The Double G Force: The Generational and Gender Diversity Component 2010

 

Smart Talk articles for 2009

 

December 2009
Communicating Cubicle Etiquette

 

November 2009
Silence as Compliance

 

October 2009
Earn the Right to Criticize and Take the Sting Out!

 

September 2009
Don't Wear Your Heart on Your Sleeve

 

August 2009
What is Code Switching?

 

June 2009
Why We Should Embrace the “Devils Advocate”

 

May 2009
I See You: How to Handle the Misuse of Technology or Shut Off Your Cell Phone and Quit Texting during the Meeting!

 

March 2009
Communication is King in these Rough Economic Times

 

February 2009
How Everyday Microinequities Can Sabotage the Workplace

January 2009
Don't wear your heart on your sleeve

 

Smart Talk articles for 2008

 

December 2008
My favorite book of the year

 

November 2008
The Jerry Springer Phenomena Misery Loves Company

 

October 2008
How to Manage a Toxic Boss

 

September 2008
The Value of Chit Chat

 

June 2008
Do You Feel My Pain? Why We Have Not Really Communicated Until We Have Empathized!

 

May 2008
The Problem with Ernie and Bert : Why Sesame Street Fails in Gender Representation

 

April 2008
Weed Your Garden of Credibility Robbers!

 

March 2008
One Up Communication:
Disarm and Move On

 

February 2008
No is not a Four Letter Word: Setting Boundaries and Maintaining Relationships

 

January 2008
Amy Oliver Show

 

Smart Talk articles for 2007

 

December 2007
Rainy Day People

 

November 2007
The Evil Twins: Voice and Email

 

October 2007
Please Don’t Go! Mentoring for Keeps

 

September 2007
Walk the Walk and Talk the Talk

 

August 2007
The Crying Game

 

June 2007
Nice Girls's don't do Conflict

 

May 2007
The Playground as Battleground: The Roots of How Men and Women “Do” Conflict

 

April 2007
Sticks and Stones: When Words Hurt

 

March 2007
"It’s What You Don’t Say: The Critical Element in Building Rapport"

 

February 2007
"Signal when turning" Gender Communication"

 

January 2007
"The Space Invaders: Is America Becoming More Rude?"

 

Smart Talk articles for 2006

 

December 2006
"A mind which really lays hold of a subject is not easily detached from it." - Ida Tarbell

 

November 2006
Ouch! That Hurts:
"The Three Golden Rules for Dealing with Difficult People"- Golden Rule 3

 

Oct 2006
"Ouch! That Hurts:
The Three Golden Rules for Dealing with Difficult People"- Golden Rule 2

 

Sept 2006
"Ouch! That Hurts:
The Three Golden Rules for Dealing with Difficult People" - Golden Rule 1

 

July 2006
"Under Fire: Rules of Engagement with a Bully"

 

June 2006
“What Were They Thinking? Prevention of Sexual Harassment for the Uninformed”

 

May 2006
“Seven Most Asked Questions” “He Speaks,She Speaks: What Different Things They Say.”

 

April 2006
"PROCESS (women) versus GOAL (men) styles of communicating"

 

March 2006
The Freedom to Communicate What We Really Need, Want, Feel and Believe!"

 

February 2006
"Reach Out and Touch Someone:
Think Twice!"

 

January 2006
"Taking the Ouch Out of Difficult People"