Smart Talk articles for 2017
How Good Communicators are high in Emotional Intelligence
The Fraud Syndrome: A Woman’s Dilemma
Small Talk Can Improve Your Life!
Unconscious Racial Bias
Smart Talk articles for 2016
Checking in with Myself: How Unconscious Bias Works
“Lady CFO:” A Case of Unconscious Bias
The HR Training Conundrum:
Should There Be Training for All Women Groups?
Women-led Start Ups Outperform Men-led Start Ups: It’s Complicated
Are Women Queen Bees? The Truth Behind the Myth
Radical Candor: Speaking Directly When Giving Criticism
You Can't Read a Person Like a Book, But Nonverbal Communication Counts!
Breaking the Barriers: The 21 Percent Gap
Millennials and Boomer: Mind the Generation Gap
Pay Attention to What People Don't Say in Negotiations: The Role of Nonverbal Cues
50/50 by 2020: A Global Call for Equal Representation of Women - Will Women's Relationship to Ambition Hold Them Back?
Smart Talk articles for 2015
The Deenergizer: Look Closely at the People Around You
Does Facebook Inhibit our Ability to Empathize?
The Principal's Office: How the Powerful Communicate
Guidelines on Responsible Communication
Are Women the Sorry Sex?
How Apologies Function for Her
Managing Workplace Conflict: The Advantage of Being Direct
Does the Diversity Component Impact the Bottom Line?
Generation Z: What to Expect
Anger is Not Bad
What Not To Do With the Bully
What is Wise Speech?
The Importance of "Face Giving" in Communication
Smart Talk articles for 2014
The Importance of "Face" in Everyday Communication: The Things People Say Part 2
The Importance of "Face" in Everyday Communication: The Things People Say Part 1
The Brogrammer Syndrome: Women and the Technology Dilemma
Are Powerful People Incapable of Empathy?
Your Organization's Gender Intelligence
The Fear of Being Different and How it Stifles Talent
The Role of Data Analytics in Assessing Gender Equality in the Workplace
Can Facial Expressions Go Solo?
Baby Boomer Split: Are There two Types of Boomers?
Key Factors in how the 'Car Gal' rose to the top of GM
Navigating Email Etiquette
Smart Talk articles for 2013
Millennials: Have They Received a Bad Rap? Part 2
Millennials: Have They Received a Bad Rap?
Ambitious Women: Why Don't We Like Them?
Women's Leadership Style
Women and Conflict: Is Harmony Normal?
Mentors and Sponsors: A Must Have for Women's Success
A Crisis in Women's Leadership: The Fear of Success Syndrome and the Ambition Gap
Do You Want to Really Connect with Someone?
Master the Message : Stand Up and Deliver
Women: The Growing Demographic
Audrey has ideas on how to improve your communication for 2013
To Smile or Not to Smile: Gender Quotient
Smart Talk articles for 2012
Crying as Communication: The Function and Gender Quotient
It is good to be quiet: How Introverts Contribute
to the Workplace
Too Much Information: Guidelines for Appropriate Disclosure in the Office
From the Playground to the Boardroom: Men, Women and Conflict - Part 2
From the Playground to the Boardroom: Men, Women and Conflict
Talkers versus Texters
Women, Male Dominated Environments and Sex Scandals: It is Complicated
Do Women talk more than men do? Fact or Fiction?
Going from Automatic to Conscious Communication: How do We Change?
Sometimes Less is More in Communication: The Value of Quiet
Is It Really Always the Best Choice?
From Good to Great: 2012 Resolutions for Office Communication
Smart Talk articles for 2011
Keep Your Mouth Open: It is Your Responsibility
Hate Speech: Words that Hurt
He and She Wired - Ecomotions
People are like Dirt: Who do you Hang with at Work?
"The Lost Art of Showing Gratitude: A Business Mandate - gra-t-tüd-tyü
Goggle’s Project Oxygen: How to Build a Better Boss Part 2
Goggle’s Project Oxygen:
How to Build a Better Boss Part 1
Tethered to Technology: The Gender Twist - part 2
Tethered to Technology: The Gender Twist
Are We There Yet? A Snap Shot on the Status of Working Women
Big Boys Don’t Cry….Or Do They?
How Communication Strategies Make New Year Resolutions Stick!
Smart Talk articles for 2010
Blaming the Victim:Should clothes matter?
There are No Apps for “APPropriate” Communication Behavior for your iPhone
Women should be seen, not heard
Code Switching Goes to Korea!
The Case of the Chartreuse Gum: How Chomping on Gum Can Ruin a First Impression
Letting it all Hang Out: Watch Out for Emotional Predators
Flying Under the Radar: How to Address Insidious Conflict that Goes on Forever
Barbie turned 50!
The Transparent Communicator
Opaque versus Transparent Communication
The Double G Force: The Generational and Gender Diversity Component 2010
Smart Talk articles for 2009
Communicating Cubicle Etiquette
Silence as Compliance
Earn the Right to Criticize and Take the Sting Out!
Don't Wear Your Heart on Your Sleeve
What is Code Switching?
Why We Should Embrace the “Devils Advocate”
I See You: How to Handle the Misuse of Technology or Shut Off Your Cell Phone and Quit Texting during the Meeting!
Communication is King in these Rough Economic Times
How Everyday Microinequities Can Sabotage the Workplace
Don't wear your heart on your sleeve
Smart Talk articles for 2008
My favorite book of the year
The Jerry Springer Phenomena Misery Loves Company
How to Manage a Toxic Boss
The Value of Chit Chat
Do You Feel My Pain? Why We Have Not Really Communicated Until We Have Empathized!
The Problem with Ernie and Bert : Why Sesame Street Fails in Gender Representation
Weed Your Garden of Credibility Robbers!
One Up Communication:
Disarm and Move On
No is not a Four Letter Word: Setting Boundaries and Maintaining Relationships
Amy Oliver Show
Smart Talk articles for 2007
Rainy Day People
The Evil Twins: Voice and Email
Please Don’t Go! Mentoring for Keeps
Walk the Walk and Talk the Talk
The Crying Game
Nice Girls's don't do Conflict
The Playground as Battleground: The Roots of How Men and Women “Do” Conflict
Sticks and Stones: When Words Hurt
"It’s What You Don’t Say: The Critical Element in Building Rapport"
"Signal when turning" Gender Communication"
"The Space Invaders: Is America Becoming More Rude?"
Smart Talk articles for 2006
"A mind which really lays hold of a subject is not easily detached from it." - Ida Tarbell
Ouch! That Hurts:
"The Three Golden Rules for Dealing with Difficult People"- Golden Rule 3
"Ouch! That Hurts:
The Three Golden Rules for Dealing with Difficult People"- Golden Rule 2
"Ouch! That Hurts:
The Three Golden Rules for Dealing with Difficult People" - Golden Rule 1
"Under Fire: Rules of Engagement with a Bully"
“What Were They Thinking? Prevention of Sexual Harassment for the Uninformed”
“Seven Most Asked Questions” “He Speaks,She Speaks: What Different Things They Say.”
"PROCESS (women) versus GOAL (men) styles of communicating"
The Freedom to Communicate What We Really Need, Want, Feel and Believe!"
"Reach Out and Touch Someone:
"Taking the Ouch Out of Difficult People"