The First Five Seconds: There is No Dress Rehearsal For a First Impression

Ask any sales person the importance of immediate connection with a potential client. How many times have you met a person and felt like you knew them in another life? Instant connection! Now go to the other end of the spectrum. Have you ever felt you did not trust or were immediately suspicious of someone right out the gate? You have heard people say, “It was just something about them I didn’t like.” Fair or not, we size people up in seconds and it can often make or break a deal.

Learn what the critical, and often, unconscious communication behaviors that contribute to a better connection up front!

• Human Nature Rules
  The necessary evil of stereotyping
  We make an average of 4-6 conclusions about people before they open their mouth!
  We make decisions based upon first impressions that impact the future of our relationship with others.
  
• The Critical Bonding Behaviors
  It is what you don’t say that means a lot!
  1. Eye contact
  2. Handshake
  3. Smile
  
• Elevator Speech
  How to sell “you” and what you do in 30 seconds
  
• Credibility Factors
  Credibility like beauty is in the “eyes of the beholder.”It is perceptual.
  Consistency and timing!
  The Three Components of Credibility
  
• Talk the talk and walk the walk!
  Critical verbal and nonverbal skills that can make or break your first impression
  What to say and what NOT to say!