The Art of Conscious Communication:

A Talent for A Technical Age

You cannot not communicate; everything you say and do sends a message. Today’s technologies such as email, voicemail and the Internet have made communication faster and more accessible. Telecommunication is a misnomer; we’ve lost the human moment. Additionally, most of operate on automatic even in our face-to-face communication.
This presentation brings communication into consciousness and supplies tools to help you
send the message you want.

• Communication is our link to the world
• Moving into consciousness; from automatic to awareness
• The Evil Twins: Voice mail and email
• Ban Email-Gain Face Time: The US Cellular Example
• Sins
• Talk is Cheap: It’s What You Don’t Say That Means A lot
• Nonverbal Quotient: Credibility: Timing and Consistency in What You Say and DO
• There is no dress rehearsal for a first impression
• PICK YOUR BATTLES. A persons willingness to listen goes down dramatically after the first criticism in a conversation.
• BEWARE OF UNDOING. People will ratchet up their courage to say something extremely important and then sabotage their own communication by waffling. Own it. Then stay with it.
• Empathy is communication; communication is empathy
• The finely tuned ear; dynamic listening
• The unspoken message: what you don’t say means a lot
• Eliminating toxic communication